drjobs Operations Analyst

Operations Analyst

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1 Vacancy
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Job Location drjobs

Makati City - Philippines

Monthly Salary drjobs

47000 - 66000

Vacancy

1 Vacancy

Job Description

About the Client


Janji is more than just a running apparel brand it is a company on a mission to explore connect and give back through running. The brand creates highperformance running gear inspired by different parts of the world with 2 of every sale supporting clean water initiatives in those regions.

Janji is seeking an Operations Analyst to join its team and assist in optimizing wholesale operations coordinating with its thirdparty logistics 3PL) warehouse managing inventory and facilitating inbound shipments from factory partners. The ideal candidate should have a keen eye for detail strong problemsolving skills and excellent Excel abilities.


Responsibilities


Wholesale & Order Management

  • Create packing lists and invoices for wholesale orders and troubleshoot problems as they arise to ensure accurate fulfillment and timely deliveries.
  • Track and update order statuses ensuring all wholesale partners receive timely communication.

Warehouse & Logistics Coordination

  • Act as the main point of contact between Janji and our thirdparty logistics 3PL) warehouse to ensure ontime delivery to customers
  • Collaborate with our 3PL to organize inventory checks and update our inventory management system
  • Identify and resolve shipping or fulfillment issues to maintain smooth operations.

Factory & Supply Chain Support

  • Act as the primary point of contact for shipping carriers and customs
  • Assist in arranging and monitoring inbound product shipments

Direct to Consumer Site Support

  • Support launch of new products and collections on the Janji website through our ecommerce platform
  • Manage our returns platform and associated processes
  • Work with our sales and customer service teams to correct order discrepancies and manage order modifications.


Who You Are

  • DetailOriented: You catch errors before they become problems and thrive on getting things right.
  • ProblemSolver: You take initiative to resolve issues efficiently and creatively.
  • Strong Communicator: You re clear professional and proactive when working with internal teams warehouses and suppliers.
  • Excel Expert: You know your way around Pivot Tables and complex formulas (vlookup index match etc. to manage data effectively.
  • Adaptable: You re comfortable working with global teams and adjusting to shifting priorities.







Requirements


  • 13 years in an operations logistics or supply chain role (preferred but not required).
  • Must be available to work East Coast (EST) hours regardless of location.
  • Experience in managing invoices for wholesale orders.
  • Order management and customer service experience.
  • Good communication skills.



Benefits

What we offer:

Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Work from home setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program

1-3 years in an operations, logistics, or supply chain role (preferred but not required). Must be available to work East Coast (EST) hours, regardless of location. Experience in managing invoices for wholesale orders. Order management and customer service experience. Good communication skills.

Employment Type

Full Time

Company Industry

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