Senior Quality Manager
Senior Quality Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job title: Senior Quality Manager
Account: Premium Consumer
Work Schedule: Shifting Schedule (Morning Mid Graveyard)
Work Arrangement: Onsite (HM Tower W Geonzon St Cebu City)
Salary Package : (up to 200000)Offers a relocation package
Start date: ASAP
Headcount: 1
QUALIFICATIONS:
Minimum of 2 years in college preferably a bachelors degree
Minimum 3 years of experience (preferably in a BPO or similar environment)
Minimum 3 years of experience as Quality Assurance Manager
Proficiency with technology especially computers software applications and phone systems
Exceptional verbal and written communication skills Effective communication interpersonal influencing and negotiation skills
High Customer Service Orientation
High level of integrity and judgment
Strong Knowledge of quality evaluation and customer service metrics
Attention to detail and desire to follow procedures
Solid RCA skills action planning and coaching skills
Qualified Candidates should send CV to
Job title: Senior Quality Manager
Account: Premium Consumer
Work Schedule: Shifting Schedule (Morning Mid Graveyard)
Work Arrangement: Onsite (HM Tower W Geonzon St Cebu City)
Salary Package : (up to 200000)Offers a relocation package
Start date: ASAP
Headcount: 1
QUALIFICATIONS:
Minimum of 2 years in college preferably a bachelors degree
Minimum 3 years of experience (preferably in a BPO or similar environment)
Minimum 3 years of experience as Quality Assurance Manager
Proficiency with technology especially computers software applications and phone systems
Exceptional verbal and written communication skills Effective communication interpersonal influencing and negotiation skills
High Customer Service Orientation
High level of integrity and judgment
Strong Knowledge of quality evaluation and customer service metrics
Attention to detail and desire to follow procedures
Solid RCA skills action planning and coaching skills
Employment Type
Full Time
