Tasks
As a member of the Sales Team for the Portuguese and Spanish markets your primary responsibilities as an Inside Sales Representative will include:
- Identify and recruit new sellers in Spain and Portugal including pharmacies parapharmacies and brands through phone and video calls to establish collaborations. Negotiate target catalogues for inclusion on the platform.
- Onboard and train new sellers to the platform providing initial guidance on sales catalogue management and strategies to optimise their performance within our seller network. Conduct followups with existing sellers and offer additional services such as Next Day delivery solutions.
- Oversee order fulfilment and shipping processes ensuring timely and accurate deliveries.
- Provide comprehensive support by offering precise information on products orders shipping and returns.
- Address and resolve seller complaints and issues promptly and effectively maintaining high levels of satisfaction.
- Collaborate with crossfunctional teams including Seller Success Catalogue Marketing and Warehousing teams to resolve challenges related to order delays incidents or returns.
- Analyse and monitor KPIs ensuring performance targets are met and identifying opportunities for improvement.
Requirements
- A minimum of 2 years experience in a commercial role within ecommerce marketplaces or fastgrowing companies. Experience in the pharmaceutical sector is a plus.
- Strong commercial and communication skills with the ability to attract sellers and negotiate optimal agreements.
- Excellent organisational and management skills with the ability to prioritise tasks effectively and identify areas for improvement.
- Analytical mindset capable of interpreting data and KPIs to drive decisionmaking.
- Adaptability to change thriving in a fastpaced dynamic and everevolving environment.
- Proven problemsolving abilities to address challenges efficiently and effectively.
- Selfmotivated and proactive with the ability to work independently.
- Intermediate in Excel for data analysis and reporting.
- C1 level in Spanish and Portuguese (Portugal)
- English: medium level for professional communication is a plus
Benefits
- Ticket restaurant 11/day worked
- Social benefits package. You can dedicate a part of your gross salary to Ticket Transport or Nursery
- 25 days of holiday
- Health insurance with Sanitas is paid by Promofarma (for those who want it!
- Birthday dayoff 50 voucher to spend on our website!
- Opportunity to participate in the employee participation program (stock options)
- 10 discount on our website on each purchase and up to 30 discount on DocMorris branded products
- Access to eLearning platforms such as LinkedIn Learning
- Access to corporate wellness plattform Wellhub (ex Gympass) with various offers on gyms studios guided classes workouts and wellness app
- Individual training opportunities and budget for personal development
- Great employee events and annual company celebrations
- Access to mobile consultations with medical specialists lawyers or veterinarians via Doctor i
Ready to join Promofarma and make a difference
If you are ready to take on this exciting role as a Inside Sales Representative apply now and be part of our journey to revolutionise health beauty and wellness ecommerce.