Associate Director - Service Delivery

Key Responsibilities:

1. System Architecture and Development:

   Verify healthcare software architecture for stability interoperability portability and scalability.

   Develop system architecture software architecture system integration and distributed system architectures.

   Design integrated computer systems and develop applicationspecific software.

2. Client Collaboration and Requirement Analysis:

   Collaborate with clients engineers technical experts domain experts and software developers to select appropriate solution designs business processes or services.

   Communicate with clients and software development staff to understand specific system requirements and perform requirement illustrations.

   Provide expert advice on the US healthcare domain project costs design concepts or design changes.

3. Technical Leadership and Project Management:

   Develop or approve project plans schedules or budgets.

   Direct the requirement analysis development and operation of complete software development or consulting engagements.

   Monitor software development or consulting engagement operations. Detect potential problems and evaluate current or emerging technologies for cost portability data migration compatibility and usability.

4. Healthcare Data Analysis:

   Identify healthcare system data flow patterns business logic healthcare compliance requirements and software components required to meet users business needs.

   Must be able to analyze existing healthcare IT systems processes data and compliance standards.

5. Documentation and Communication:

   Document design specifications installation instructions and other systemrelated information.

   Communicate project information through presentations technical reports or white papers.

   Train system users in system operation or maintenance.

6. Continuous Improvement and Innovation:

   Support ongoing software development and maintenance operations including installing or upgrading software.

   Evaluate existing systems to determine effectiveness and suggest changes to meet organizational requirements.

   Research test solutions and verify the proper functioning of software solutions business processes and offered services.

Required Skills and Expertise:

Technical Skills:

  Proficient with cloudbased management and data access software (AWS Azure and Microsoft SharePoint).

  Experience with development environments (Java) medical software (EMR EHR RCM & Claims Adjudication engines) and database software (MySQL & PostGres)

  Familiarity with operating systems (Microsoft Windows Server UNIX) project management tools (Microsoft Project Microsoft Teams) and process mapping software (Microsoft Visio).

Business Skills:

  Expertise in analyzing healthcare data making decisions solving problems and processing information.

  Proficient in stakeholder communication providing consultation and advising clients.

  Strong skills in organizing planning prioritizing work and developing objectives and strategies.

  Ability to lead and build teams coordinate work activities and manage IT projects.

  Ability to conceptualize new products and services for the US healthcare market

  Understanding of EMR EHR RCM Healthcare Payers Providers Clearinghouses HL7 X12 EDI standards and Medical Devices domain

Core Competencies:

  Critical Thinking Active Listening Systems Evaluation Complex Problem Solving and Systems Analysis.

  Excellent writing speaking monitoring and decisionmaking skills.

  Proficiency in programming time management coordination and instruction.

  Ability to conduct quality control analysis and provide service orientation.

Qualifications :

Education and Experience:

Bachelors or Masters degree in Computer Science Information Systems or a related field.

13 years of experience in the US Healthcare domain.

Proven track record of working with Electronic Medical Records (EMR) Electronic Health Records (EHR) Revenue Cycle Management (RCM) Healthcare Payers Providers Clearinghouses HL7 X12 EDI standards and Medical Devices.

Ability to work in a matrix team environment with both internal and 3rd party development teams (onshore / offshore).

Work Model: Inoffice

 Working Hours: 1:00 PM / 2:00 PM IST to 10:00 PM / 11:00 PM IST

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Fulltime