Manager - Client Services- Communications Media Technology
Manager - Client Services- Communications Media Technology
Posted on :
05-03-2025
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1 Vacancy
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Job Description
- Client relationship management managing relationships with key client personnel and CXOs and CXO 1 within client organization and ability to understand the organizational culture of the client.
- Drive sales and GoToMarket strategies and identify new business opportunities. Responsible for farming existing accounts and expanding the business portfolio with new accounts.
- Develop and implement strategic plans for client engagements to ensure longterm client satisfaction and business growth.
- Monitor and report on performance metrics identifying areas for improvement and implementing strategies to optimize effectiveness.
- Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations.
- Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes.
- Review sales plan pursuit plan / business pipeline with leadership to ensure target achievement.
- Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects.
- Conduct client presentations workshops and drive pricing and MSA negotiations with the client.
- Provide necessary input for building alliances with relevant product / service vendors.
- Work closely with internal teams to ensure delivery alignment with client expectations and service offerings.
Qualifications
- 15 years of IT and business development / engagement management experience.
- Trackrecord of successfully farming business solutions and client management.
- Strong Business Development (Framing current accounts) / Relationship management / Account management is required
- Strong Account Management experience where you have grown existing accounts.
- Track record of interacting and building relationship with C / C1 level client contacts.
- Reasonable understanding of Global Delivery Model and IT service industry.
- Experience managing large multilocation consulting engagement teams desirable.
- Handson experience with proposal creation and leading proposal presentations.
- Understanding / experience of Cloud and Platform Service business Model.
. - Strong leadership interpersonal communication and presentation skills.
- Excellent verbal and written communication skills in Japanese and English.
- Client relationship management managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client.
- Drive sales and Go-To-Market strategies and identify new business opportunities. Responsible for farming existing accounts and expanding the business portfolio with new accounts.
- Develop and implement strategic plans for client engagements to ensure long-term client satisfaction and business growth.
- Monitor and report on performance metrics, identifying areas for improvement and implementing strategies to optimize effectiveness.
- Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations.
- Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes.
- Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement.
- Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects.
- Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client.
- Provide necessary input for building alliances with relevant product / service vendors.
- Work closely with internal teams to ensure delivery alignment with client expectations and service offerings.
Qualifications
- 15+ years of IT and business development / engagement management experience.
- Track-record of successfully farming business solutions and client management.
- Strong Business Development (Framing current accounts) / Relationship management / Account management is required
- Strong Account Management experience where you have grown existing accounts.
- Track record of interacting and building relationship with C / C-1 level client contacts.
- Reasonable understanding of Global Delivery Model and IT service industry.
- Experience managing large multi-location consulting engagement teams desirable.
- Hands-on experience with proposal creation and leading proposal presentations.
- Understanding / experience of Cloud and Platform Service business Model.
. - Strong leadership, interpersonal, communication and presentation skills.
- Excellent verbal and written communication skills in Japanese and English.
Employment Type
Full Time
Key Skills
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