SCC - Desktop Support Specialists - TWO ROLES
SCC - Desktop Support Specialists - TWO ROLES
Posted on :
02-03-2025
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
The SCC seeks TWO an experienced Desktop Support Specialists
100% ON SITE Parking NOT provided for contractors
MAX VENDOR RATE: $$$
100% ON SITE from Day 1
Parking is NOT provided for contractors
ABOUT THE ROLE
The SCC seeks TWO experienced Desktop Support Specialists to aid in SCC s Windows 11 Upgrade Project to migrate from Microsoft Windows 10 and Office 365 (32bit) to Windows 11 and Office 365 (64bit).
This individual will be responsible for upgrading and reimaging workstations to Windows 11 in addition to installing and configuring Office 365 and other related software. The specialist will also serve as a point of contact for tracking and reporting deployment status and troubleshooting any upgrade issues. The Desktop Support Specialist will exhibit excellent communication and exceptional customer service skills by working directly with end users in addition to collaborating with other SCC technical and project teams.
Required/Desired Skills
Skill Required /Desired Amount of Experience Working knowledge of and experience with Windows 10 and Windows 11 operating systems Required 4 Years Recent experience in a fulltime Help Desk/Technical Support position 4 Required 4 Years Experience and proficiency using an Endpoint Management System 4 Required 4 Years Experience and proficiency using a Workstation Imaging Solution 4 Required 4 Years Experience and proficiency using a Service Management Ticketing System 4 Required 4 Years Experience and proficiency with Microsoft Office 365 applications 4 Required 4 Years Proven analytical and problemsolving abilities 4 Required 4 Years Excellent verbal and written communication skills 4 Required 4 Years Ability to work independently with minimal direction and as a team 4 Required 4 Years Ability to work effectively with end users technical staff and senior staff providing exception customer service Required 4 Years Experience with PowerShell scripting and/or SQL reporting Desired 4 Years Experience with Symantec s Altiris and/or Microsoft InTune Desired 4 Years Experience with Ivanti Service Desk Desired 4 Years Experience with Microsoft Deployment Toolkit Desired 4 Years Experience with Active Directory Desired 4 Years
Questions
No. Question Question1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment Question2 Please list candidates email address. Question3 In what city and state does your candidate currently reside Local candidates preferred due to onsite requirement. Question4 If selected both roles require the candidate to be 100% ON SITE from Day One. Does your candidate agree to this arrangement Question5 Although not required if your candidate has current or previous VA State experience providing a completed professional reference (that you obtain) from their agency mgr will be a BIG PLUS and will go a long way to help determine technical/personality fit for this role. If you have a professional reference to share please upload at time of submittal (under the reference tab) so we can review. 
100% ON SITE Parking NOT provided for contractors
MAX VENDOR RATE: $$$
100% ON SITE from Day 1
Parking is NOT provided for contractors
ABOUT THE ROLE
The SCC seeks TWO experienced Desktop Support Specialists to aid in SCC s Windows 11 Upgrade Project to migrate from Microsoft Windows 10 and Office 365 (32bit) to Windows 11 and Office 365 (64bit).
This individual will be responsible for upgrading and reimaging workstations to Windows 11 in addition to installing and configuring Office 365 and other related software. The specialist will also serve as a point of contact for tracking and reporting deployment status and troubleshooting any upgrade issues. The Desktop Support Specialist will exhibit excellent communication and exceptional customer service skills by working directly with end users in addition to collaborating with other SCC technical and project teams.
Required/Desired Skills
Questions
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved