drjobs Customer Relationship Executive

Customer Relationship Executive

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Key Responsibilities:
  • Make outbound calls to potential clients and explain company products/services.
  • Handle customer inquiries resolve complaints and provide appropriate solutions.
  • Generate leads and follow up with interested prospects.
  • Maintain and update the customer database.
  • Knowledge of the GeM Portal is an added advantage
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Follow up with clients to ensure satisfaction and longterm retention.
  • Prepare and present reports on customer interactions and sales performance.
  • Stay updated with industry trends and market changes to improve sales strategies.
Key Skills & Qualifications:
  • Minimum 1 year of experience in sales or customer relationship management.
  • Freshers who can communicate in Hindi can apply for this role
  • Excellent communication and interpersonal skills.
  • Ability to handle customer concerns professionally.
  • Strong problemsolving skills with a customerfirst mindset.
  • Proficiency in using CRM software and MS Office tools.
  • Ability to work in a fastpaced and targetdriven environment.
  • Should have good communication in English and Hindi

Employment Type

Full Time

Company Industry

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