Croatian speaking Customer support
Croatian speaking Customer support
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RON RON 7750 - 7750
1 Vacancy
Job Description
We are looking for Croatian speaking customer service agents to join our team in Romania!
As a customer service agent your responsibilities will include but not be limited to:
Reviewing and annotating data based on provided guidelines and criteria.
Ensuring accuracy and consistency in data labeling and annotation.
Identifying and resolving discrepancies or ambiguities in data annotations.
Collaborating with team members to maintain highquality annotated datasets.
Adhering to project deadlines and quality standards.
Providing feedback on annotation guidelines and suggesting improvements.
Maintaining confidentiality and security of sensitive data.
Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience.
Your skills knowledge and abilities:
Excellent listening and written/oral communication skills in supported languages
Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
A motivated and enthusiastic personality
Selforganized planning and prioritization skills
Dependable reliable and able to perform duties with minimum supervision
Ability to interact positively with peers and supervisors
Patience empathy and a unique ability to manage stress
Ability to work under pressure and adapt quickly to adverse situations
Technical aptitude and the ability to pick up new technology quickly
Familiarity with ticketing systems
Experience with policy work or help resource project management
Able to follow guidelines and instructions
Ability to think outside the box
What we offer you:
Signing Bonus: 1000 Euro Gross (paid in the first 3 months) 500/250/250)
Performance Bonus: after 3 months is up to 150 Euro Gross over 12 months up to 200 Euro Gross After 24 Months up to 250 Euro Gross
Meal Tickets: 30 RON x working day. (20 worked days meaning 120 Euro of meal tickets loaded directly on the personal meal tickets card)
Medical subscription; starting the 2nd month of the employment (ex if the candidate will join on September 23rd the subscription will start form the 1st of October)
Relocation support:
Accommodation: 6 months (3 months in our accommodations 3 months of rent allowance of 500 Euro Gross x month)
Transportation: fees from the current location are fully covered (plane ticket bus train)
Apply to:
Signing Bonus: 1000 Euro Gross (paid in the first 3 months> 500/250/250)
Performance Bonus: after 3 months is up to 150 Euro Gross over 12 months up to 200 Euro Gross After 24 Months up to 250 Euro Gross
Meal Tickets: 30 RON x working day. (20 worked days meaning 120 Euro of meal tickets loaded directly on the personal meal tickets card)
Medical subscription; starting the 2nd month of the employment (ex if the candidate will join on September 23rd the subscription will start form the 1st of October)
Accommodation: 6 months (3 months in our accommodations 3 months of rent allowance of 500 Euro Gross x month)
Transportation: fees from the current location are fully covered (plane ticket bus train)
Employment Type
Full Time
