Eatalys bustling marketplaces feature a comprehensive retail offering including: imported and local grocery products; bread pasta and mozzarella produced daily on premises; an extensive selection of fresh meat fish and cheese; wine; and housewares.
The General Manager (GM) of Retail oversees the complex retail operations of an Eataly store. The GM of Retail is an operational leader who not only sets strategy and analyzes financials but also leads through example and stays close to the products and team through consistent presence on the floor.
Reports to the Director of Store Operations. Manages the Fresh Market Manager and Market Manager.
- Directs and organizes the stores retail operations to maximize profitability
- Develops departmental goals and leads a team of managers
- Works closely with each manager to understand operational needs and boost interdepartmental collaboration
- Analyzes financial data and develops strategies around pricing merchandising and promotions
- Manages merchandise and creates product lists identifying rollouts and phaseouts of products
- Prepares weekly updates on the retail department for senior leadership
- Assists with employee hiring assignment training payroll scheduling evaluations and terminations
- Documents investigates and resolves employee and guest incidents
- Performs other duties as required or assigned
Qualifications :
- Bachelors Degree
- 6 years of retail or grocery management experience in a highvolume fastpaced environment
- Excellent verbal and written communications skills
- Exceptional leadership motivational and teambuilding skills
- Demonstrated problemsolving organizational analytical and business management skills
- Advanced proficiency in Microsoft Office
- Experience with Italian products and wine
Job Requirements
- Availability to work onsite with a flexible schedule sometimes including evenings weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert wellpaced mobility for up to 8 hours including standing walking bending and squatting
- Ability to operate equipment such as a slicer pasta machine or cash register as needed
- Availability to travel up to 10% of the time
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Remote Work :
No
Employment Type :
Fulltime