Sr Advisory Solution Consultant Intelligent Automation

Position Overview:

Join our presales team of AI specialists as a Solution Architect partnering with customers to cocreate solutions and expand ServiceNows presence in the market of Intelligent Automation and Generative AI.

Key Responsibilities:

• Drive Excellence:   Foster knowledge engagement and interactions within the team with customers and in the field.
• Strategic Alignment:  Align direct opportunity engagement and skills with ServiceNows strategic and enterprise accounts.
• Problem Solving:  Address business and technical problems using our suite of AI products including considerations of key regulations business drivers evolving business needs and security.
• Subject Expert Representation:  Act as an speaker at marketing events such as user conferences trade shows and webinars.
• Collaboration:  Work with the sales and marketing leadership to build sales assets that will drive the ServiceNow AI pipeline in our customer base.
• Sales Support:  Partner with the sales team to support drive and close AI opportunities.
• Demonstrations:  Provide demonstrations of ServiceNows AIpowered solutions both standard and tailored to prospects and existing customers onsite and via virtual meetings.
• ProofofConcept:  Scope and deliver proofofconcept/value engagements with prospects.

•   Industry Trends:  Stay uptodate with industry trends and advancements in AI to ensure the solutions provided are cuttingedge and competitive.
•   Product Training:  Conduct enablement sessions for field Solution Consultants and Account teams to enhance their understanding and use cases of ServiceNow AI products.
•   Innovation:  Foster a culture of innovation by encouraging new ideas and approaches to solving customer problems using AI.

Qualifications :

To be successful in this role you should have:

Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry. 

Experience: years of experience in presales or consulting where you have had direct customer engagements.

• Must be fluent in Japanese and English
• Must be authorized to work in Japan
•  AI Expertise: 3 years of technical experience selling AI Models Deep Learning Models and Large Language Models with a focus on Generative AI.

Communication Skills: Strong presentation strength in articulating and logically communicating AI concepts to both technical and nontechnical audiences.

Strategic Understanding: Ability to understand the bigger picture and the business drivers for using AI and Automation technologies.

Technical Proficiency: Development experience using cloudbased AI platforms. Knowledge of Nvidia LLMs and Microsoft Azure Python skills are highly valued. Experience with large relational/NoSQL data stores and transformation techniques to make data consumable by AI models.

Certifications: Certification in a major AI platform (e.g. Microsoft Azure OPENAI) experience with LLMOps is valued.

Product Knowledge: Experience with ServiceNows Predictive/Task Intelligence AI Search and Virtual Agent is highly valued.

Travel: Ability to travel up to 50% of the work week to support technical sales activities within Japan

Additional Relevant Experience:

Industry Experience: Experience working in a fastgrowing tech company including software cloud or customer experience of the same.

Sales Expertise: Experience in ValueBased Selling or Solution Selling.

Sales Process Understanding: Understanding of the sales process and being a trusted advisor for Specialist Sales account management and the extended sales organization.

Additional Information :

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

At ServiceNow we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible remote and requiredinoffice.

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at  for assistance.

For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow.