Ticketing and Sales Officer
Ticketing and Sales Officer
Posted on :
15-02-2025
Employer Active
1 Vacancy
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Job Description
Job Summary
As a Ticketing and Sales officer you are responsible for overseeing sales marketing and customer relations in the travel industry to drive revenue growth enhance client satisfaction and maintain operational excellence.
Job Responsibilities
- Effective communication and dissemination of information to all customers.
- Selling the Organizations services and maintaining active sales records in your division and close monitoring of prospective and potential customers.
- Effective communication and dissemination of information to all overseas representatives prior to arrival of guests.
- Involve in the development of new viable flight ideas and planning of routes to promote Umrah and Hajj travels.
- Prepare proposals for corporate presentation as at when necessary.
- Servicing of potential clients and sustaining of existing clients through visits exhibitions social media etc.
- Negotiate deals with airlines.
- Tapping all available opportunities to sell additional travel services to all customers and drawing up travel plans/itinerary for clients.
- Handling of Customer s travel arrangements and documents for every trip including Umrah and Hajj.
- Proper and detailed record keeping of all flight transactions.
- Servicing subagents and creating a community of agents to boost Company sales.
- Responsible for reconciliations corrections etc. during the client billing and revenue recognition processes.
- Be responsible for reconciliations of all the business transaction accounts allocated to you.
- Follow up with Clients on fee payments and installment plans where necessary.
- Involve in networking and positioning the organization to gain more visibility in
- Maintaining cordial business relationships with customers to boost sales and coordinating direct and indirect customers of the organization to accord them a sense of belonging.
- Follow up with Clients on fee payments and Installment plans where necessary.
- Deliver other duties relevant to this role as directed by the Chief Executive Officer or designated persons.
- Build up an agent and customer database for corporate clients.
- Give weekly or daily sales reports on flight ticketing accordingly.
- Give updated reports on IATA BSP.
- Write a weekly report to be submitted directly to the MD via email.
Administrative duties:
- Represent the company occasionally at seminars and workshops organized by NANTA and any related travel and tourism workshops.
- Initiate assist and support Sales tasks.
- Keep proper and accurate sales and commission records.
- Conduct project research.
Requirements
- Bachelors degree in Business Administration Marketing Hospitality Management or Tourism Management.
- Must have a minimum of 3 years Post NYSC work experience in the Travels and Tours Aviation or Airlines Industry as aTicketing and Sales Officer.
- Must have the ability to create packages and benchmark flight fares for quick sales.
- Certificate in flight reservation and ticketing.
- Certificate of training on Sabre Amadeus and or Galilleo.
- Proficient in the use of GDS platforms vis Amadeus Sabre galileo.
- Proficient in the management of BSP and or Golite platform for issuing tickets and IATA bill settlement.
- IATA/UFTA certificate in travels or airline management. This will be an added advantage.
- Proficiency in office productivity software and CRM systems.
Employment Type Fulltime
Location Lagos Mainland Lagos State
Work Mode Onsite (Mon Fri)
Benefits
Remuneration NGN 200000 Monthly Net.
Benefit Quarterly Bonus Housing Allowance HMO NHIS Pension Festive Bonus Sales Commission.
Employment Type
Full Time
Key Skills
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