Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is a company who is a provider of banking and financial services. The company operates through two divisions Retail Banking and Services and Corporate and Institutional Banking
Position: Analyst IT Level 3
Location: Montr al QC H3A 2A6
Duration: 12 Months
Job Type: Contract
Work Type: Onsite
Shift: 8:00am to 5:00pm
Job Description:
RESPONSIBILITIES
GOVERNANCE & CONTROLS
- Significantly contribute to governance and control area for the department (Global Banking ALM Treasury Functions).
- Ensure that the standard operating procedures are updated and maintained along with their associated controls and their implementation;
- Work on tasks related to Risk and Controls framework development and BAU assessments Ensure the Bank policies are applied and all teams comply to same
- Ensure the department is audit ready at all times. Be prepared to Represent or assist the representative of the department in all internal and external audits;
PROJECT MNGMT. & BUDGETING
- Assist in centralizing all incoming projects (Change the Bank) for the platform and manage deliverables from the team;
- If necessary be hands on and eventually play a Project Manager role for any of the projects
- Lead ongoing transformation and continuous process improvement initiatives to improve quality mitigate operational risk and optimize expense
- Assist in the budget preparation exercises for the department and track invoices and other expenses;
MNGMT. REPORTING
- Identify and streamline KPIs and reporting needs. Generate scorecards/ dashboards for management and business reporting
- Ensure quick meaningful Metric/periodic report/snapshots generation that ease and drive MGMT decisions
- Centralize the reporting structure for governance controls projects reports etc. and ensure its maintainability
- Assist in the preparation of management committees OpCos governance forums project committees etc.
IT CONTINIUITY
- Oversee IT continuity exercises for the department and ensure that its recordkeeping is maintained in line with controls
OTHERS
- Own execute and report the TopDown activities ITP Management instructs to implement through the APS head of GB ALMT and Functions
- Organize and monitor the activity and interaction of the Team aligned with a clientfocused simple and clear collaborative and efficient approach
- Oversee and evaluate customer feedback to develop quality improvement processes
SKILLS
- Experience in Production support role
- Good knowledge of ITIL processes and frameworks
- Significant experience with processes like incident change problem and release mgmt.
- Experience in gathering data and generating reports/graphs with tools like ServiceNow
- Hands on with MS Office tools for reporting and presentations
- Experience with data warehousing and reporting technologies
- Good infrastructure knowledge Linux Windows Cloud computing replication architecture
- Excellent communication skills interacting with users IT and stakeholders
- Experience in the banking sector with an understanding of regulatory obligations is a strong plus
- Ability to take initiatives (make proposals and drive them to completion)
- Organizational skills (being proactive)
TekWissen Group is an equal opportunity employer supporting workforce diversity.