Manager - Customs
Manager - Customs
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Job Description
Main purpose of the job
The holder of this position will ensure that all customs assignments are carried out to the highest standards in order to provide outstanding value to clients and the Firm; develop highperforming people and teams leading and supporting them to make an impact that matters; and setting the direction to deliver exceptional client service.
What you will do
- Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders;
- Participate in the development and maintenance of productive relationships with clients while striving to actively stay informed of market trends performance drivers and emerging technical and industry developments;
- Ensure preparation of proposals and engagement letters and client take on procedures are completed in a timely manner;
- Manage the team to ensure client deliverables and deadlines are met;
- Manage working capital and debtors for Customs and Excise engagements;
- Liaise with the relevant Government ministries/departments on client engagements and other policy matters;
- Business development aimed at growing the Customs and Excise portfolio/business;
- Customs and Excise laws and regulations Apply his/her knowledge on Customs and Excise law and practise to generate innovative solutions on projects/engagements;
- Manage day to day client communication and building value adding client relationships;
- Train and coach (classroom and onjob ) the junior staff;
- Assist in developing knowledge of current tax matters across the Tax function;
- Deliver client service according to relevant Deloitte standards policies and ethical principles;
- Develop and market new products;
- Building and maintaining relationships with the client and the Kenya Revenue Authority;
- Assist clients resolve KRA audits;
- Manage and deliver a broad range of technical Customs and Excise advisory projects for clients of all sizes and across a range of industry sectors;
- Influence clients teams and individuals positively leading by example and establishing confident relationships;
- Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction;
- Budgets and profitability Manage engagement budget through accurate budgeting cost control and profitability management;
- Prepare tax publications for clients and write articles on relevant tax matters; and
- Use judgement to identify risk and apply global and local quality processes and risk procedures to each client.
Qualifications :
- A Bachelors Degree in Business Commerce Law or Economics from a recognised institution. Masters degree is an added advantage.
- Professional accounting qualification (CPA/ACCA).
- Technical expertise in Customs and Excise matters
- Technical expertise in VAT will be an added advantage
- At least six (6) years postqualification experience as a Customs and Excise advisor/consultant with at least 1 year experience in middle level management.
- Have at least three (3) years experience in a professional services firm client facing role.
- Strong business acumen and commercial awareness.
- Excellent client facing relationship building and business development skills.
- An ability to analyse information identify issues and prioritise them.
- Good knowledge of international and national taxation principles.
Behavioural competencies
- Excellent communication skills both written and verbal.
- Effective interpersonal and relationship building skills.
- Good mentorship and coaching ability with desire to develop self and others.
- Adaptable managing change and ambiguity with ease.
- Sound problem solving ability.
Technical Competencies
- Expert in field with sound industry and business knowledge.
- Demonstrated leadership skills.
- Business development skills.
- Proven ability to manage and execute projects.
- Experience in drafting and presenting client proposals.
- Excellent report writing skills.
- Sound business acumen.
- Strong negotiation skills.
- Focus on quality and risk.
Additional Information :
Your role as a leader
At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients our people and for society and make an impact that matters.
Leadership Capabilities
Living our Purpose Acts as a role model embracing and living our purpose and values and recognizing others for the impact they make.
Influence Influences clients teams and individuals positively leading by example and establishing confident relationships with increasingly senior people.
Performance drive Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.
Strategic direction Understands key objectives for clients and Deloitte aligns people to objectives and sets priorities and direction.
Talent development Develops highperforming people and teams through challenging and meaningful opportunities.
Why Deloitte
At Deloitte our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entrylevel employees to senior leaders we believe there is always room to learn. We offer opportunities to help build worldclass skills in addition to handson experience in the global fastchanging business world.
Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value differences and embrace people with diverse backgrounds experiences abilities and thinking styles.
Our purpose
Deloitte is led by a purpose: to make an impact that matters. Every day Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients but also what is good for our people and the communities in which we live and workalways striving to be an organization that is held up as a role model of quality integrity and positive change. Learn more about Deloittes impact on the world. #Makinganimpactthatmatters
Recruiter Tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview we suggest that you do research to know some background about our firm and the business area you are applying to.
If you meet the above requirements please visit our website and apply online: Deloitte East Africa Careers portal.
Your details will be treated with confidentiality and will not be shared with any third party.
Closing date: Friday 21 February 2024
We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process. Women and Persons with Disabilities are encouraged to apply.
At Deloitte we want everyone to feel they can be themselves and to thrive at workin every country in everything we do every day. We aim to create a workplace where everyone is treated fairly and with respect including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities which may fall reasonably within the ambit of the role profile depending on operational requirements.
Be careful
Dont provide your bank or credit card details when applying for jobs.
It is strictly against Deloitte policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Deloitte will ask candidates to pay a fee at any time.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
