DevOps Engineer

About the Job
Implement integrations requested by customers
Deploy updates and fixes
Provide Level 2 technical support
Build tools to reduce occurrences of errors and improve customer experience
Develop software to integrate with internal backend systems
Perform root cause analysis for production errors
Investigate and resolve technical issues
Develop scripts to automate visualization
Design procedures for system troubleshooting and maintenance
Automating and orchestrating workloads across multiple public cloud providers.
Support internal and external customers on multiple platforms.
Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
Job Requirements
Bachelors in computer science/engineering or relevant technology degree. Master degree is a plus.
Automation experience with at least one configuration/ deployment management system such as Google Deployment Manager, Terraform, Chef (directly or via AWS OpsWorks), Puppet, Ansible, AWS Cloud Formation, Salt, or other such tools.
Experience working at least one of the following languages: Node.js, Python, PHP, Ruby, and Java. Proficient with git and git workflows.
Proficient in leveraging CI and CD tools to automate testing and deployment. Experience working in an Agile, fast-paced, DevOps environment.