Business Systems Manager

• Schedules the scoping or requirements gathering and assigns task to Business Analyst.
  
• Reviews and edits Business Requirement Documents.
  
• Resolves any conflicts raised by the Business Analyst about the documentation.
  
• Schedules the test plan and assigns it to the Business Analyst for implementation.
  
• Monitors the Issue Register and its resolution.
  
• Conducts meetings and presentations to provide updates of the project status of issues checks with process owners and/or shares ideas and findings.
  
• Conducts user trainings and/ or brief orientations as needed.
  
• Mediates between users vendors and other stakeholders.
  
• Monitors resolution of tickets raised or escalated to the Business Analyst to comply with the Service Level Agreement.
  
• Maintains and monitors all the documentation of business systems processes and updates the Knowledge Base portal.
  
• Helps resolve any problems raised due to recurring issues logged related to applications in Production.
  
• Prepares a Quarterly/Yearly performance evaluation of Business Analysts.
  

Requirements

• College graduate in Industrial Engineering Computer Engineering Computer Science or Accountancy with above average grades
  
• Organized diligent excellent documentation skills
  
• Inquisitive good probing skills and exceptional analytical skills
  
• Experienced in preparing detailed reports and giving presentations
  
• Knowledgeable in MS Office products and using models or diagrams
  
• Candidate with Logistics experience is a plus factor.
  
• For Accountancy graduate Certified Public Accountant with at least 1 year experience
  
• At least 2 years experience in leading a team of Business Analysts or Developers
  
• At least 2 years experience in Project Management
  
• Willing to work onsite in Tondo Manila office