Italian Speaking Customer Advisor

Are you an Italian speaker with a zest for excellence in customer service Elevate your career as an ItalianSpeaking Customer Advisor in the vibrant ecommerce landscape of Lisbon! This opportunity beckons both seasoned professionals and newcomers as prior experience is not obligatory. Immerse yourself in the lively ambiance of Lisbon enjoying competitive perks and a comprehensive relocation package.

About Our Company:

Nestled in the heart of Lisbons pulsating ecommerce sector our company is at the forefront of innovative customer experiences. Fueled by collaboration and creativity we are shaping the future of ecommerce. As an ItalianSpeaking Customer Advisor you will be an integral part of our operations ensuring the contentment of our Italianspeaking customers.

Role Overview:

In this pivotal role you will be the linchpin in cultivating positive relationships and ensuring the satisfaction of our Italianspeaking clientele.

Key Responsibilities:

• Customer Interaction: Engage with Italianspeaking customers across various channels adeptly addressing inquiries and swiftly resolving issues.
• Language Proficiency: Harness your fluency in Italian to communicate with clarity and empathy crafting personalized and delightful customer experiences.
• Issue Resolution: Navigate customer concerns with efficiency and professionalism leaving them satisfied with swift solutions.
• Product Knowledge: Develop a profound understanding of our ecommerce offerings providing accurate information and expert guidance.
• Collaboration: Collaborate seamlessly with crossfunctional teams contributing valuable insights and aiding in continuous improvement.

Qualifications:

• Italian Fluency: Mastery in spoken and written Italian is imperative for effective communication with our Italianspeaking customers.
• CustomerCentric Approach: Strong communication skills and an ardor for delivering exceptional customer service with a positive and engaging demeanor.
• Adaptability: Exhibit agility in a dynamic environment swiftly adapting to evolving customer needs and industry trends.

Perks:

• OnSite Work in Lisbon: Immerse yourself in Lisbons dynamic culture by working onsite fostering team synergy and camaraderie.
• Relocation Package: For those journeying from abroad seize the full extent of our relocation package covering flight tickets to Lisbon and accommodation assistance.
• Competitive Compensation: Revel in a competitive salary a testament to your invaluable contributions to our customer service team.
• Health and Life Insurance: Enjoy peace of mind with comprehensive coverage for health and life insurance prioritizing your overall wellbeing.

Excited to become a part of Lisbons flourishing ecommerce community Submit a comprehensive application including your CV!

Remote Work :

No