Learning Specialist Slovak

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit aLearning Specialist with Slovak in Romania.

Position: Learning Specialist with Slovak

Location: Cluj Romania

Employment type: Fulltime

Remuneration: Base salary bonuses

DUTIES AND RESPONSIBILITIES:

• Create deliver and conclude training fornew hires
• Develop continuous trainings for the salesteams based on requirements
• Conducts scenario & role play basedsessions for new and current salescustomer advisors
• Observe sales targets and collectfeedback for training purposes
• Coordinates with other sales roles within the project to drive the increase in delivery
• Build annual training program and prepareteaching plans for the sales team
• Develop or oversee the production ofclassroom handouts instructionalmaterials aids and manuals
• Direct structured learning experiences andmonitor the quality of the B2B Saleresults
• Acclimate new hires to the business andconduct orientation sessions
• Assess training effectiveness to ensure the incorporation of taught skills andtechniques such as objection handlingand consultative selling techniques
• Periodically evaluate ongoing programs toensure that they reflect any changes in themarket and trends
• Stays informed about client processestrends and strategy as to recommendprograms training changes whereappropriate
• Perform any other reasonable duties thatmay be requested by the Client or DirectManagers
• Take responsibility for own personaldevelopment.
• Understand and comply with allregulatory fairtrading and competitionrules and adhere to Health Safety andSecurity responsibilities
• Analyze & recognize trends and escalateinformation as appropriate

REQUIREMENTS:

• Native orFluent in Slovak (C1) and English( C1) verbal and written
• Essential minimum of 6 months call centerexperience in a sales project or 6 monthsexperience in sales environment
• Previous training/coaching experience would bean advantage
• Previous experience in tourism would be anadvantage
• Previous experience as a B2B sales advisorand/or other sales roles
• Ability to travel for training purposes
• Good organization/time management skills
• Strong Sales skills and strong communication skills
• Ability to work with a variety of people fromdiverse backgrounds
• Ability to solve problems and offer suggestions
• Ability to influence behavior
• Ability to adhere to all organizational policiesand procedures
• Coaching skills

Knowledge/Abilities:

• Ability to organize prioritize and multitask.
• Ability to present to a classroom
• Effective management of time
• Experience of relevant sales training and salescoaching techniques
• Very good listening skills
• Ability to provide feedback in a positiveobjective and supportive manner
• Able to effectively use Microsoft applications(i.e.: Word Excel PowerPoint Project Outlooketc)

OFFER:

• Excellent remuneration package based on experience skills and performance
• Guidance and tools to reach your full potential
• Signon bonus for new joiners
• Rewarding performance bonus structure
• Medical Subscription
• Wellbeing programs
• And many others!