Senior Business Analyst

• Responsible for addressing complex business issues and provide quality business analytics IT solution to our customer.
• Actively participate in user requirement gathering with the Account Manager outlining the business needs of the customer and prioritizing features of the product.
• Able to interpret customers business requirements and complex insights into application requirements for the relative teams (i.e. Design team Product team Support team etc).
• Responsible for the delivery of Functional and Technical specifications.
• The role is expected to have leadership skills as he/she will work closely with the project team to deliver the product according to specification as well as supporting the Project Manager in identifying gaps tracking design and development tasks assigned to the project team members.
• Responsible for conducting user acceptance test (UAT) and Admin/User training (if required).
• During GoLive the Business Analyst works closely with the Project Manager and technical team to ensure the solution is rolled out smoothly to the customer.
• Participate and supporting the Project manager in team retrospective and Sprint reviews.
• Support the Product Development team in identifying and assessing market opportunities products and best practices in the similar industry.
• The ideal candidate must also possess the following skills
• Be a good team player by staying engaged. Always supporting the team in resolving technical matters and requirements clarification.
• Act as a problem solver since the Business Analyst is the first point of contact for developers and designers to review progress outputs and resolve technical issues.
• Strong adaptability required in our fastpaced organization
• Highly proactive with the ability to act fast and quick in resolving technical or user requirement matters.
• Strong communication and influencing skills with the ability to speak to stakeholders
  and customers in addressing business concerns.
• Strong verbal and written communications in both English and Mandarin as candidate may be required to deal with mandarin speaking clients

Requirements:

• Diploma/Degree or equivalent related to Computer Science or Information Technology
• Minimum 10 years of working experience as a Business Analyst in Agile / Scrum environment role particularly in Shared Services for ECommerce or Business Process Outsourcing (BPO).
• Minimum 5 years of overall IT experience in software development in Agile/Scrum or
  Waterfall SDLC.
• Familiar with HTML and web application development technologies including multi platform/browser support is a plus
• Experience with Jira or any software testing tools is a plus.

Remuneration:

Rm 10000 to Rm 25000

Consultant in charge
Ken Ng

Benefits:

Young vibrant & dynamic working culture

Multinational

Various fun employee engagement activities (Monthly Birthday Celebrations Secret

Angels game Mobile Legends Online Tournament Christmas Lucky Draw etc)

Yearly Annual Dinner & Team Building Activities

Unlimited Stock of Snacks provided in pantry

Premium Coffee Machine provided for coffee lovers

Smart Casual Wear

Flexible Working Hours

Company Laptop provided even Working From Home

Has a Blacksire Academy to customize Trainings to develop YOU

13 months salary per year (1 month Contractual Bonus)

Yearly Increment & Performance Bonus despite Covid pandemic

Fixed Traveling Allowance provided

Optical Dental & Gym Allowances provided

Insurance Coverage

Remote Work :

No