Store Manager

Job Reference: L86Y4R9R

We are seeking a dedicated Store Manager to lead the team and ensure the smooth operation of the store. As a Store Manager you will be responsible for overseeing all aspects of store management from inventory control to employee training and from customer service to sales strategies.

Job Responsibilities:

• Oversee all store operations including managing images products employees and customer service following the stores commercial strategy.
• Supervise staff store operations and the environment to meet sales service customer satisfaction and profitability goals.
• Monitor and manage store inventory levels ensuring timely stock replenishment and returns.
• Address and resolve customer complaints and issues related to store management.
• Encourage and motivate staff to help the store meet its monthly sales targets.
• Implement sales events and promotions according to the sales plan.
• Guide and train new employees according to company policies including training in sales skills and customer communication.
• Maintain staff performance by leading coaching training motivating counseling and disciplining employees and monitoring their job results for improvement.
• Collaborate with management and HR on staff attendance planning recruitment training evaluation and other personnel actions.
• Organize and manage the duty roster effectively ensure regular attendance and punctuality especially during peak seasons and holidays and handle staff discipline.
• Submit monthly store expenses sales performance and other reports to the Finance Department for payment processing.
• Perform other tasks as required by superiors.
  

Job Requirements:

• University degree.
• At least 2 years of experience in retail customer service industries such as fashion retail supermarkets hospitality or food and beverage.
• Proficient in verbal and written communication in English or Chinese.
• Strong selfmanagement openmindedness hardworking attitude and good teamwork and communication skills.
• Ability to work under high pressure selfmotivation and willingness to work in shifts.

Working hour:

• Morning shift: 9AM 5.30PM
• Noon shift: 1.30PM 10PM
• Day off: 1 day/week

Location: Vincom Royal City Hanoi

Contact point: Ms. Anh Pham (Wendy)
Email:
Phone number: (84)(Whatsapp/ Viber/ Zalo)

• Salary: Basic salarygross Monthly Commissions (Khng nego lng base nhng incentive kh tt)
• Yearend bonus Performance review from once/year
• Paid Social Insurance based on full salary.
• 12 days annual leaves per year

Note

• tui: <32 tui (maximum sinh nm 1992)
• Lead khong 6 8 bn ty tng thi im (Size store trn 200m2 di 250m2)
• Report trc tip cho Area Manager ngi Vit v 1 thng s c Operation Manager hoc cp cao hn Headquarters (Trung Quc)
• c chn ca lm vic v v ca hng trng s phi sp xp ca lm cho cc bn nhn vin trong ca hng.
• C th tm thm nhng ng vin brand ln m v tr SupASM Teamleader cng c khng nht thit phi l ng vin phi tng lm SM
• Hiring process: 12 round (ty tnh hnh): Area Manager v Operation Manager

Remote Work :

No