Housekeeper
Housekeeper
Posted on :
16-05-2024
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Job Description
Job Summary:We are seeking a skilled and detailoriented Housekeeper to join our cruise ship crew. As a Housekeeper you will be responsible for maintaining the cleanliness and orderliness of guest cabins public areas and crew accommodations during nighttime hours. Your primary goal will be to ensure a clean comfortable and safe environment for our guests and crew members.
Responsibilities:
- Cleaning and Maintenance: Perform thorough cleaning of assigned areas including guest cabins public spaces crew accommodations and other designated areas ensuring high standards of cleanliness and hygiene.
- Linen and Supplies: Replace bed linens towels and other supplies as needed to maintain a fully stocked and functional environment.
- Waste Management: Properly handle and dispose of waste materials adhering to environmental and safety regulations.
- Restocking: Replenish guest supplies such as toiletries amenities and other essentials to ensure guest satisfaction.
- Reporting and Documentation: Keep detailed records of daily cleaning tasks inventory and maintenance issues promptly reporting any problems or deficiencies to the appropriate supervisor.
- Safety and Security: Adhere to safety protocols and procedures including the proper use of cleaning equipment chemicals and personal protective equipment (PPE). Report any safety hazards or incidents immediately.
- Guest Service: Respond to guest requests and inquiries in a professional and courteous manner providing exceptional customer service.
- Team Collaboration: Collaborate with fellow crew members and supervisors to ensure efficient and effective operations supporting a positive work environment.
- Emergency Response: Be prepared to assist in emergency situations following established emergency procedures and protocols.
- Compliance: Adhere to all company policies rules and regulations as well as maritime laws and regulations.
Qualifications:
- Experience: Prior experience in housekeeping janitorial services or a similar role is preferred. Experience in the hospitality industry or aboard cruise ships is highly desirable.
- Physical Stamina: Ability to perform physically demanding tasks including lifting heavy objects bending stooping and standing for extended periods.
- Attention to Detail: Strong attention to detail and the ability to work meticulously to maintain high standards of cleanliness and organization.
- Time Management: Excellent organizational and time management skills to complete tasks efficiently within established timeframes.
- Communication Skills: Good verbal and written communication skills with the ability to interact professionally with guests and team members.
- Flexibility: Willingness to work night shifts irregular hours and weekends as required by the cruise ships schedule.
- Integrity: Demonstrated reliability honesty and trustworthiness in handling confidential information guest belongings and company resources.
- Language Skills: Proficiency in English is required. Additional language skills are advantageous particularly those commonly spoken by cruise ship guests.
- Valid Certifications: Possession of relevant certifications in housekeeping safety or hospitality is a plus.
- Health and Fitness: Must be in good health and physically fit to perform the duties of the job effectively.
Remote Work :
No
Employment Type
Full Time
Key Skills
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