Assistant Personnel Manager

Job Description

To assist the Talent & Culture Leaders in the smooth and efficient operations of Talent & Culture Department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.

• Assist in supervising relevant activities such as Heartists, training, development, administration, and welfare as per the operational policies and procedures.
• Assist the Talent & Culture Manager in ensuring that the hotel consistently has adequate, motivated, and skilled Heartists at all levels.
• Assist in the smooth running of Talent & Culture administration and recruitment procedures.
• Manage Heartists’ files on the basis of incoming, hiring, transfer, promotion, resignation, and other modification data.
• Compiles the operational staffing schedule and manning guide in coordination with the Talent & Culture Manager.
• Updating of Heartist benefits, e.g. salary, bonus, payroll and accommodation benefits
• Is familiar with the regulations and Talent & Culture guidelines issued by regional or corporate administration and ensures that they are applied accordingly.
• Ensures proper job descriptions are available for all functions and continuously adapts them in coordination with the relevant supervisor to operational requirements.
• Supervises the Heartist housing and Heartist restaurant and conducts random checks
• Responsible for following up on recruitment in coordination with the concerned department heads.
• Conducts exit interviews in the absence of the Director of Talent & Culture.
• Organizes social activities for Heartists.
• Assist in establishing monthly reports according to the requirements of the Talent & Culture leaders.
• Maintains a monthly overview of vacation and public holiday balance for all Heartists and delivers a monthly consolidated summary to the Talent & Culture Leaders.
• Supervises the administration process related to all government relations and labor departments.
• To carry out any other reasonable duties as assigned by the Director of Talent & Culture.
  

Qualifications

• Bachelor's degree in Business Management, administration, or related field.
• Proven experience in T&C roles within the hospitality industry.
• Previous working experience in a global work environment is essential.
• Prior experience in pre-opening is a plus.
• Strong problem-solving abilities and a commitment to staff satisfaction.
• Excellent communication, interpersonal, and team leadership skills.
• Proficiency in HRIS software and systems.
• Adept at data analysis and using insights to drive decision-making.
• Flexibility to adapt to a dynamic and fast-paced environment.
• Native Arabic speaker and good command in English is essential.
• Must be a highly capable user of Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook.
• Hands-on experience across the end-to-end T&C/HR cycle, including administration, recruitment, government relations and employee relations.
• Thorough understanding of Egyptian Labor Law.