Employer Active
1-10years
Not Disclosed
Salary Not Disclosed
1 Vacancy
This is a remote position.
THE ROLE
Role: Mortgages Complaint Handler
Start Date: 3/06/24
End Date: 3/12/24 (likelihood of extension)
Location: Remote with occasional travel to Manchester
Essential
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Extensive case handling/complaint handling experience within Financial Services.
Experience of dealing with customers in a regulated environment (Mortgages is a MUST)
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Ability to demonstrate decision making using a holistic approach
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PC skills (Word and Excel)
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Strong literacy / numeracy
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Excellent attention to detail and accuracy
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Ability to work to demanding deadlines (workflow & time management)
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Ability to attain and maintain specified quality and production targets
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Ability to work independently & as part of a rapidly changing team
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Demonstrate an ability to work with honesty integrity and trustworthiness
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Maintain high standards of professionalism and competence
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Good communication skills
Remote