Canon Czech Customer Service - Remote in Greece

Remote Work In Greece Equipment provided

• Communicate with customers via phone chat & email
  
• Track and follow cases to ensure they closed in an efficient and timely manner
  
• Provide and maintain strong professional relationships with all partners and show empathy at all times
  
• Work towards reaching targets as set out by client statement of work as well as internal targets
  
• Answer customers inquiries and troubleshoot or escalate technical issues that they face
  
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  

What you will bring:

• Strong written and verbal skills in Czech
  
• Good communication skills in English
  
• Tech savviness
  
• Solution driven out of the box thinking
  
• An empathetic soul with the communication skills that match
  
• A positive and adventurous attitude
  
• A sponge that is willing to soak up all the knowledge and experience we offer
  

What we offer:

• Salary: 1300 gross x 14 months monthly performance bonus up to 250
  
• Health care benefits and numerous other discounts
  
• Full training by certified instructors
  
• Professional growth
  
• Remote Work Equipment provided