Value Realization Specialist Onboarding Specialist

Working at Mercell

At Mercell were on a mission to revolutionize public procurement making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. Thats what were all about.

With a dynamic culture built on continuous growth trust and collaboration Mercell offers an environment where your talents can thrive. You will be part of an international environment with ambitious and dedicated colleagues who are passionate about what they do and supported to be themselves.

Your Mission

You will be part of the Customer Office and in the Value Delivery Team responsible for everything around customer onboarding in Norway. In total we are a team of ten colleagues placed in Denmark Sweden Norway and Netherland. We belong to the bigger Customer Office where you will collaborate with 30 colleagues located around Europe.

The Value Realization (VRS) Role will work with customers primarily in the public sector doing implementation onboarding and as a part of larger migration projects.

We see the following qualities as important to thrive and evolve in this role:

• Collaborative spirit Positive attitude

• Able to work with projects with a tight timeline.

• Problem solving mindset and strong on processes.

• Understand customer context.

• Comfortable intalking to larger groups of people.

• Adaptable to changes.

Core Responsibilities

• Implementing new Customers from initial contact to go live.

• Training Existing Customers in Mercell Tender Platforms.

• Project planning on Migration projects.

• Relationship Management.

Required Qualifications

• Experience in project management

• Strong interpersonal and communication skills to build and maintain partnerships.

• Fluent in Danish

• Fluent in English

Preferred Qualifications

• Experience in customer handling

• Knowledge of public procurement processes

• Strong Communication Skills

• A clear customer focus

Start date: As soon as possible
Duration: Full time
Workplace type: Hybrid remote
Location: Denmark Copenhagen or Odense
Application Deadline: 14.06.2024. However do not wait to submit your application we will read applications and talk to potential candidates as we receive them

What we offer:

As a fast growing technology company we are committed to taking care of our employees through initiatives such as hybrid work to support worklife balance health and insurance plans (may differ per country/office) pension plans paid parental leave social happenings and competitive salary packages. Please see to get more insights on what to expect of perks benefits and culture when joining Mercell.

Has this sparked your interest

Then we cant wait to have you join our mission and looking forward to receiving your application!

If you have questions for this position we are happy to chat with you. Please reach out to Klavs Lange Head of Customer Value Delivery
Email:

We may carry out background checks on applicants to verify information that appears on CVs and other documentation. This background check is carried out by an external party and is not carried out without the consent of the applicant. Current applicants will receive further information about this.