IBM MainframeGDDR Consultant
Posted on :
10-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2828031
Project Tasks: Customer has a IBM Mainframe environment and resources will be supporting day to day activities within this environment.
Administration:
Monitor review and manage Dell EMC infrastructure.
Manage user requests.
Manage and review log files.
Generate regular operational reports
Change Management
Perform software/firmware management assistance and collaboration
Implement change management requests
Assist with solution documentation of policies and procedures in conjunction with the compliance manager(s) and with key stakeholders.
Manage migration activities (monitor reports)
Post Implementation Planning and Knowledge Sharing:
Perform transition planning with deployment team
Perform incremental host and network configuration beyond deployment scope.
Conduct knowledge transfer for new technology features management and admin activities and Standard Operating Procedures
Provide recommendations on product enhancements and upgrades.
Set up initial reports on supported products
Implement Dell EMC System Management Tools
Perform runbook updates (in conjunction with Customer Staff)
Problem Management
Isolate and troubleshoot incidents
Perform service incident coordination
Open service requests on behalf of the Customer
Participate in root cause analysis review
Continual Service Improvement
Recommend procedure changes that result in operational optimization
Share best practices from other engagements.
Provide performance tuning recommendations.
Change Evaluation and Recommendations
Review IT processes and policies (Incident capacity performance and change management user and back up policy) as part of new solution or continuous improvement.
Assist with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders
Conduct knowledge transfer to address the Customers skills and resource gaps as well as technology recommendations
Employment Type
Full Time
Key Skills
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