Sales Director
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Job Description
Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and the benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies Organizations and International Companies we focus on the customization of our services to specific needs. We are pioneers in researchdriven learning methods and innovative learning aids. For more information please visit
Job Responsibilities:
20% Lead management
Ensure the sales team identifies potential customer segments and achieves lead targets
Support lead management strategy on critical accounts
Coordinate with marketing potential campaigns and initiatives
Monitor lead segment and outreach quality
Ensure team metrics are in green monthly (Contact health / #
30% Account & opportunity management
Supervise the conversion of opportunities into contracts
Support sales team in coordination with delivery centres
Develop & deliver account management schedule for customer segments (including forwardlooking visit schedule)
Assist with local pricing and sourcing of partners/equipment.
Establish longterm support contracts
Personal Review and response to Customer Feedback
Manage Customer Interaction Escalations and Change Management
Customer Retention Strategy
10% Talent development
Identify and onboard talent
Ensure that Induction training (points) is completed
Training for individual KPIs and review understanding
Monthly feedback/coaching sessions with team members
Driver and Example of GPTW
Balance workload within team and sales expectations
Drive training & development of talent
Accompany AMs on sales visits (Onsite support)
Support communication with other functions
30% Project execution
Supervise and coordinate project preparation
Plan project execution
Supervise onsite activities
Manage storage and logistic strategy
Ensure organizational focus on Customer Service and Element of Surprise
Develop infrastructure for outstanding customer journey
10% Initiate constant improvement
Ensure continuous identification and development of new approaches standards and tools and drive adoption within different functions
Drive Material strategy for all Training Functions
Improve strategy of resource structuring engagement and development
Increase communication and bilateral learning with/from resources
Increase process efficiency across all functions
Mediate internal disputes
Strengthen Quality management processes
Assist finance (when needed) in communicating payment lapses with clients
Offered Benefits
Base monthly salary of 4500 to 6000 SGD
Sales Incentive Scheme
Solid Induction Programme with a mentor
Best functional training program in the industry
Personal Development Plan with weekly coaching and external training
Flexible work schedule and place
Quirky office environment
Exposure to the leadership development program
Remote Work :
No
Employment Type
Full Time
Key Skills
