Receptionist

• Receive telephonic calls messages and channels to relevant role players.
  
• Take messages and convey them to relevant role players.
  
• Maintain telephone database.
  
• Welcome receive and direct clients to relevant units.
  
• Receive and direct guests and students with respect and professionally.
  
• Provide clients with relevant information.
  
• Maintain and control visitor register at reception.
  
• Provide relevant information as required.
  
• Answer all relevant questions related to courses and refer technical facultyoriented questions and queries to experts.
  
• Distribute college prospectus.
  
• Keep and maintain the filing system for the front office.
  
• Operate office equipment such as fax machines and photocopiers.
  
• Print and issue telephone accounts.
  
• Channel received faxes to relevant role players.
  
• Liaise with internal and external personnel.
  
• Take messages and convey to relevant role players.
  
• Maintain telephone directory.
  
• Allocate pin codes when authorized.
  
• Keep a record of all outgoing calls.
  

Requirements

• NQF Level 4 or 5 (A Grade 12 certificate or equivalent.
  
• No experience required.
  
• Client orientation and Customer focus.
  
• Good communication.
  
• Telephone etiquette.
  
• Must be computer literate.
  
• Sound organizational skills.
  
• Good people skills.
  
• Basic written communication skills.
  
• Good interpersonal relations.
  
• Always professional and friendly.
  
• Always willing to assist clients.
  
• Team player.
  
• Reliability.