BPO KPO Voice and Non Voice Process
Posted on :
06-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2741322
Job Title: KPO/BPO
Job Location: Chennai
Client: HP
Client: HP
Eligibility Criteria:
02 years of experience in BPO/KPO order booking/management.
Freshers must possess their provisional certificate.
Candidate must reside in Chennai.
Freshers must possess their provisional certificate.
Candidate must reside in Chennai.
Responsibilities:
Manage customer orders efficiently and accurately.
Ensure timely order processing and delivery.
Communicate effectively with customers regarding order status and inquiries.
Collaborate with internal teams to resolve orderrelated issues.
Ensure timely order processing and delivery.
Communicate effectively with customers regarding order status and inquiries.
Collaborate with internal teams to resolve orderrelated issues.
Requirements:
Excellent written and spoken communication skills.
Willingness to work in night shifts.
Proficiency in PC operations database management and project/process handling.
Customerfocused mindset with proactive and independent work approach.
Willingness to work in night shifts.
Proficiency in PC operations database management and project/process handling.
Customerfocused mindset with proactive and independent work approach.
Preferred Qualifications:
Bachelors degree in any discipline.
Previous experience in customer service or order management roles.
Previous experience in customer service or order management roles.
Employment Type
Full Time
Key Skills
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