IT Inside Sales Tele Calling - Internship Role

About EduSync

Key Responsibilities:

• Conduct outbound calls to prospective and existing customers to promote IT products and services.
• Understand customer needs and recommend suitable IT solutions based on their requirements.
• Follow up on leads and inquiries generated through marketing campaigns and promotions.
• Build and maintain strong customer relationships through regular communication and followups.
• Meet or exceed sales targets and objectives including revenue and call volume metrics.
• Provide accurate and detailed information about IT products and services to customers.
• Negotiate pricing terms and conditions in line with company policies and customer needs.
• Document all sales activities and customer interactions in the CRM system.
• Collaborate with the sales team to develop strategies for achieving sales goals.
• Stay updated on IT industry trends products and competitors to effectively position our offerings.
• Handle customer inquiries issues and complaints in a timely and professional manner.
• Participate in sales training and professional development sessions to enhance sales skills and product knowledge.
• Contribute to the development of sales scripts and sales collateral materials.
• Adhere to all company policies procedures and business ethics codes.

Required Qualifications:

• Bachelors degree in Business Marketing IT or related field.
• Proven experience in sales particularly in the IT industry.
• Demonstrated success in meeting or exceeding sales targets and KPIs.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Sound understanding of IT products services and solutions.
• Ability to work independently and as part of a team in a fastpaced environment.
• Proficiency in using CRM and sales software.
• Good organizational and time management skills.
• Customerfocused with a passion for delivering exceptional service.
• Adaptability and willingness to learn about new technologies and products.
• Positive attitude selfmotivated and goaloriented.
• Proven problemsolving and decisionmaking capabilities.
• Flexibility to work flexible hours and shifts as required.
• Commitment to ethical conduct and integrity in sales practices.

communication,sales,negotiation,customer service,inside sales