IT Systems Analyst Specialist - Sr

PRIMARY PURPOSE:

To lead the business analysis efforts for implementations and large multiline projects; to review analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project.

Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.

Works with project managers project requestors operations business representatives IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process.

Produces project requirements documentation including written documents process diagrams report mockups wire frames and other documentation as required using standard templates.

Meets deadlines and manages work to timelines.

Mentors team members.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

Performs other duties as assigned.

Supports the organizations quality program(s).

Travels as required.

SKILLS & KNOWLEDGE:

Strong knowledge of third party administration/claims management business and technology

PC literate including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Excellent negotiation skills

Self motivated

Ability to work in a team environment

Ability and willingness to take initiative

Ability to meet or exceed Performance Competencies

EXPERIENCE:

Six (6) years of related experience or equivalent combination of education and experience required.

Experience in multiline claims management processes and system requirements strongly preferred.

EDUCATION:

Bachelors degree required; major in computer science field preferred

WORK ENVIRONMENT:

When applicable and appropriate consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment troubleshooting problem solving analysis and discretion; ability to handle workrelated stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding travel as required

Auditory/Visual: Hearing vision and talking

NOTE:

Credit security clearance confirmed via a background credit check is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions duties or local variances. Management retains the discretion to add or to change the duties of the position at any time.