Lead Product Designer

Position: Lead Product Designer
Location Charlotte NC
Duration 6 month contract to HIRE

Required Skills:

• Top Requirements: 6 years of endtoend complex digital product design experience (not so much marketing or informational sites)
• Strong understanding of data (both gathering & analyzing it) and using it to make design decisions
• Collaborative background working with product team and product owners
• Experience with an agency background or a startup background is required

Job Description:

Product Design Lead Servicing & Collections

About the job:

• We are looking for a Product Design Lead to join our team as both a skilled individual contributor and a seasoned design lead overseeing our Collections experiences across the Clients mobile app and digital properties including a growing suite of internal tools for our agents.
• We continually challenge what a digital finance product can be for our customers. With our Collections programs our goal is to ensure every customer feels supported at a time of need leaning heavily into our product pillars of empathy simplicity and transparency and were not afraid to look to outside influences and create new frameworks to do it.
• The Design Lead is responsible for solving business problems and driving strategic initiatives from start to finish alongside crossfunctional team members across product engineering operations and analytics. You are expected to set vision design solutions and oversee implementation all while maintaining the quality of our product and design systems.
• On any given day youll be analyzing data with your product manager and then brainstorming solutions that add iterative value with your design team. The next day you may be creating a North Star solution and longterm strategy and presenting it to the leadership team. Another day you may be reviewing sprint output with your engineering team members and testing the latest mobile app release. And because you have a strong bias for action youll do whatever it takes to get the job done.

Qualifications:

• Minimum of 7 years experience in either agency startup or earlystage product environments designing consumerfacing digital experiences preferably with newtomarket products.
• Proficiency in working in crossfunctional teams and strategically partnering with product managers and engineers.
• Ability to turn insights and data into design decisions that influence our product and business strategies.
• Expertise in building successful and engaging experiences across multiple platforms (iOS Android Mobile web)
• Proven experience managing other designers through handson design mentorship as well as leading by example.
• Strong UX information hierarchy and customer journey mapping capabilities.
• Strong visual design competency and attention to detail.
• Ability to rapidly iterate and produce multiple concepts and solutions.
• Excellent communication and presentation skills with an understanding of when to both define and defend the rationale behind decisions.
• Proficiency with Figma Zeplin and Jira

COLLECTIONS , IOS , ZEPLIN , PRODUCT DESIGN , FINANCIAL , ANDROID , VISA , JIRA