Account Manager - Sportsbook

Job Summary

As an Account Manager for OddsMatrix your primary responsibility is to manage and maintain relationships with our online Sportsbook Solution. This includes identifying clients needs developing and executing account strategies providing guidance and support and ensuring client satisfaction.

Company Intro

EveryMatrix is a leading B2B SaaS provider delivering iGaming software content and services. We provide casino sports betting platform and payments and affiliate management to 200 customers worldwide. The company is profitable has over EUR 100m in annual revenues and 900 employees in offices across ten countries in Europe Asia and the US. EveryMatrix was founded in 2008 and remains a founderowned private company.

Bucharest office is the headquarter which empowers clients to unleash bold ideas and deliver outstanding player experiences. For more than a decade we have been offering tailored B2B sports betting solutions for every market. Featured services include: turnkey betting software (online retail and omnichannel) realtime sports data APIs and data feeds.

Account Manager

Responsibilities

• Provide ongoing Account Management to assigned clients representing EveryMatrix and taking full ownership of your portfolio;
• To manage in an efficient and timely manner all operational issues that impact the smooth delivery of the service to Clients. Act as an internal advocate for the Client;
• Assure the confidence of your Clients and build longterm relationships;
• Lead indepth monthly/quarterly performance reporting and provide insights with recommendations and strategy/focus points to your Clients;
• Manage and ensure an educated delivery of new game releases with all Clients to maximize exposure including collaborating with internal teams;
• Support the product pipeline prioritisation from a commercial value perspective and contribute to decisions concerning the continuous improvement of EveryMatrix products and services providing input where necessary from an overarching commercial strategy perspective;
• Be literate and curious with regards to data run tracking reporting and analysis of KPIs;
• Support the marketing efforts of the division and ensuring your Clients are in the know with all relevant activity;
• Assist Finance and Legal with Client documentation;
• Monitor market trends and have a general overview of what products are good in different regions of the world and present this internally driving action;
• Availability to travel to attend industry events and meet existing clients.

Requirements

• Genuine interest in online gaming and a good understanding of the industry;
• A tenacious personality with an inner drive to achieve outstanding results;
• Excellent English written and verbal communication skills;
• Excellent listening negotiation and presentation skills;
• A minimum of 2 years experience within the industry ideally within a relationship management or commercial role;
• Strategic and businessdriven;
• Ability to prioritize among competing tasks;
• Critical thinking and problemsolving skills;
• Attention to detail and adherence to deadlines;
• Experience in databased performance analysis reporting and statistics;
• Advanced skills in all Microsoft applications good learning skills for internal applications.

Work Life Balance:

• 40% work from home over any 3month period (can work one month per quarter abroad);
• Extra leave days for every extra year at the company 43 days including public holidays by year 5 of employment;
• To support women candidates we offer 21 weeks of maternity leave and 100% work from home until the childs first birthday for mothers;
• Men receive 4 weeks of paternity leave and can work from home until the child is 13 weeks old;
• 10 sick leave days per year with no doctors certificate requirement (excluding legal medical leave).

Benefits and Office Perks:

• Daily catered lunch or monthly lunch allowance
• Private Medical Insurance
• Gym Membership
• Access to online learning platforms Udemy for Business and OReilly and budget for external training
• Parking at the office & many office perks (e.g. massage at work)
• Frequent office events and teambuilding activities in different locations
• A great office space with its own pool on the roof