drjobs Ukrainian Customer Service Representative - Lisbon

Ukrainian Customer Service Representative - Lisbon

Employer Active

1 Vacancy
The job posting is outdated and position may be filled
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About the company:

Our client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

Your Role:

  • Provide support to high level clients to help them grow across multiple channels chat email and phone;
  • Support and expand the selfserve advertising base for clients in the online and digital advertising domain;
  • Provide pre and postsales support for all selfservice products;
  • Provide product and tool support to enhance clients experience;
  • Identify and solve problems technical bugs and ads delivery issues;
  • Resolve customer issues in a timely manner proactively communicate to clients on progress and proactively identify areas where clients can improve usage of our solutions;
  • Provide vital product insights and feedback from our customers to engineering.

Requirements:

  • Fluent command of Ukrainian
  • Good level of English (min. B2)
  • Interest in digital technologies
  • No experience needed but would be an asset
  • Excellent soft and communication are a must


CONTRACT:

  • Initial contract with a duration of 12 months permanent after 2 years (or 1 renewal)
  • Private health insurance after contract signature (additionally to the standard insurance).


Employment Type

Full Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.