Member Advocate
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Job Description
CareGuide Advocates believes everyone should have access to quality affordable healthcare. With over 25 years of experience in the health benefits industry our expertise and innovative tools allow us to provide unmatched advocacy and support to our members.
CareGuide Advocates is seeking to fill a full time Member Advocate to assist members with navigating the complex healthcare system. This hybrid position will be based out of the Dallas and surrounding area. Included training program will provide knowledge and expertise in medical terminology negotiations and prescription assistance. In addition CareGuide Advocates values its employees and offers a generous benefits package and a starting salary range of $40000$50000. Candidates must be willing to work inoffice at least 1 day per week.
Medical Secretary/Medical Administrative Assistant Medical Records Specialist Patient Service Representative Medical Transcriptionist encouraged to apply.
Responsibilities
Provide strong customer services over the phone to a variety of providers and members;
Requirements
High School diploma or equivalent required
Requirements
Requirements
High School diploma or equivalent required
Benefits
High school diploma or equivalent required 1-2 years experience in a customer service or administrative support role preferred Excellent communication and customer services skills, both written and verbal 1-2 years experience working with multi-line phone system Strong technical and organizational skills Strong attention to detail and ability to multitask in a fast-paced environment Ability to work independently and as part of a team Proficient in Microsoft Office and ability to learn new software programs Ability to maintain confidentiality and adhere to all HIPAA regulations EOE
Employment Type
Full Time
Key Skills
