Patient Care Associate - Caller Profile
Posted on :
22-02-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2555847
Role Summary:
We are seeking a dedicated and customerfocused Patient Care Associate to join our team. The ideal candidate will be responsible for handling incoming and outgoing calls and documents explaining packages for products and services maintaining accurate records of all inquiries managing appointments efficiently based on client availability and doctor schedules and coordinating with patients to collect payments for services rendered.
Job Description:
As a Patient Care Associate you will play a crucial role in ensuring a positive customer experience and facilitating smooth communication between our clients and healthcare providers. Your responsibilities will include managing phone calls and documentation explaining our service offerings to clients maintaining detailed records of inquiries and appointments and assisting with billingrelated inquiries and payment collection.
Key Responsibilities:
Handle incoming and outgoing calls and documents.
Explain packages for products and services.
Maintain accurate records of all incoming calls and inquiries.
Manage appointments efficiently based on client availability and doctor schedules.
Coordinate with patients to collect payments for services rendered and handle billingrelated inquiries.
Qualifications:
High school diploma or equivalent.
Previous experience in customer service or a related field preferred.
Skills:
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize in a fastpaced environment.
Proficiency in Microsoft Office Suite and other relevant software.
Compensation:
Competitive salary based on experience and qualifications.
Join Our Team:
If you possess the skills and the interest to work on a role that requires empathy kindly walkin for a FaceToFace interview at the location below.
Location:
Time: 11AM 5PM
interpersonal skills,communication skills,organization skills,priority management
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
