Cisco Network Administrator

Tap into Your Global Potential: Join our Client in this International Position!

Set foot on a journey of endless possibilities with our clients thrilling new opportunity. By joining our global network youll seamlessly collaborate with international teams expanding your horizons in ways beyond imagination. What truly distinguishes this role is its exceptional capacity to offer an international experience while allowing you to savor the comforts of your local environment a rare gem in todays corporate realm. Our client is in search of a highly motivated and skilled Cisco Network Administrator to join their ranks. In this role youll be entrusted with the daytoday operations maintenance and security of our client s Ciscobased network infrastructure. Your responsibilities will include troubleshooting and resolving network issues implementing new technologies and ensuring optimal network performance for all users.

• Proven ability to troubleshoot and resolve network issues.
  
• Excellent analytical and problemsolving skills.
  
• Strong communication and collaboration skills.
  
• Ability to work independently and as part of a team.
  
• Excellent verbal and written communication skills including the ability to listen and communicate well with clients.
  
• Ability to develop rapport with internal technical staff and leadership excellent interpersonal skills.
  
• Selfstarter selfmotivated with the ability to work with minimal supervision.
  
• Excellent time management planning and organizational skills.
  
• Creativity and ability to think outsidethebox while defining sound and practical solution.
  

Tech Stack:

• Strong understanding of Cisco networking concepts and technologies.
  
• CCNA Certification Required.
  
• Cisco Networking: Configure and manage Cisco routers switches firewalls and other network devices.
  
• Strong understanding of Cisco networking concepts and technologies.
  
• Network Troubleshooting: Proven ability to troubleshoot and resolve network issues. Monitor network performance and troubleshoot connectivity issues.
  
• Network Security: Maintain and configure network security policies and procedures.
  
• System Maintenance and Upgrades: Perform network maintenance and system upgrades including service packs patches hotfixes and security configurations.
  
• Documentation and Communication: Develop and document common tasks for knowledge sharing streamline procedures and enable automation opportunities. Communicate effectively with clients via phone and in meetings addressing inquiries and concerns. Updating knowledge base articles.
  
• Support and Collaboration: Provide Level2/3 support and troubleshooting to resolve issues. Collaborate with Client Success Managers on reports. Identify issues requiring higherlevel expertise and escalate them to the appropriate support tier.
  

Plus:

• Additional Cisco certifications a plus.
  

• Configure and manage Cisco routers switches firewalls and other network devices.
  
• Monitor network performance and troubleshoot connectivity issues.
  
• Maintain and configure network security policies and procedures.
  
• Perform network maintenance and system upgrades including service packs patches hotfixes and security configurations.
  
• Develop and document common tasks to share expertise streamline procedures and enable automation opportunities.
  
• Communicate effectively with clients via phone and in meetings addressing their inquiries and concerns.
  
• Resolve network incidents of low to medium complexity employing efficient troubleshooting techniques.
  
• Identify issues requiring higherlevel expertise and escalate them to the appropriate support tier.
  
• Participate in an oncall rotation to provide technical assistance during nonprime business hours.
  
• Stay up to date on the latest Cisco technologies and best practices.
  

• 5 Days work week
  
• Prepaid medicine
  
• WorkItems (laptop mouse and headset)
  
• Indefinite term type contract
  
• 5 extra days of vacation leave (20 in total) that could be monetized
  
• Direct exposure to our clients
  
• Career growth opportunities
  
• Diverse and supportive work environment
  
• Prime Office Locations Bogot and Medellin
  
• Up skilling: Emapta Academy
  

Our client Core BTS is a leading fullservice digital transformation consulting firm renowned for its dedication to helping clients navigate their unique digital journeys. With a commitment to solving complex challenges and delivering integrated solutions that bridge people processes and technology our client consistently achieves defined business outcomes that set them apart.

Welcome to Emapta Colombia!

At Emapta youre not just joining an industryleading outsourcing provider; youre becoming part of a community that celebrates the rich cultural tapestry of Colombia. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 700 global partners preferring to open remote jobs in the country our vision is to help you and thousands more Colombians reach your full potential and dreams without the need to leave the country and work abroad.

Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities all at your fingertips. Emapta isnt just a company; its a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America.

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