Telesales Agent Fintech Financial Services

Job Description

ROLE: Telesales Agent(Fintech/Financial Service)

JOB TYPE: Full Time

LOCATION: GRA Ikeja

Job Summary

The ideal candidate must be an enthusiastic and resultsdriven Telesales Agent. He/she will play a key role in promoting our financial products and services to potential clients over the phone.

Responsibilities include:

• Generate leads through cold calling directory calling email marketing and other marketing channels available.
  
• Meet sales target (value and count) set within the given deadline by selling Loan products to prospective customers.
  
• Contact prospects and leads by telephone to promote and sell
  
• the company s Loan products & services.
  
• Qualify leads and ensure borrowers meet loan eligibility criteria and are interested in the loan products offered.
  
• Provide accurate and relevant information about the company s products and charge potential customers to help them make an informed decision.
  
• Build rapport and maintain a healthy and professional relationship with customers to secure repeat sales.
  
• Accurately register and document all sales activities including lead generation lead qualification sales made and reasons for rejections.
  
• Ensure all sales and customer engagement activities are recorded and comply with the company s policies and regulatory requirements.
  
• Consistently follow up with leads and ensure that prospects are converted to customers within a timeframe.
  
• Provide customer support to existing customers by handling customers inquiries and complaints and ensuring immediate and adequate resolution to complaints.
  

Requirements:

• Proven experience as a telesales representative or other sales/customer service role.
  
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  
• Ability to learn about products and services and describe/explain them to prospects.
  
• Excellent communication and interpersonal skills.
  
• Cooltempered and able to handle rejection.
  
• Excellent knowledge of English (Other Nigerian Languages is a plus)
  
• Excellent communication and interpersonal skills
  
• BSc/BA in any related field.
  

Method of Application

Interested and qualified candidates should send their CVs to using BARTES24 as the subject of the mail.