Project Manager
Location : Bangalore / Coimbatore
About Client:
Client started as an IP services company in 2004 with a keen focus on efficiency costeffectiveness and continuous improvement through metricsbased processes. Our focus on these core values led to the techenablement of our offerings even before this buzzword became an industry standard. Over the years Client developed many internal applications to increase our quality and efficiency and customer satisfaction. As these systems grew and became more sophisticated we have productized them and offered them to our clients. Today Client serves over 600 clients across the full IP life cycle with the industry s leading products and services. Our 300 plus employees represent the most IP and techsavvy individuals in the industry. At Client we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success.
Roles and responsibilities :
Prepare the project plan and maintain the base version and latest version and obtain client approval as needed.
Set up the communication channel with client and internal management/project team for all Symphony Implementation projects.
Triage any requirements along with team and arrive at solutions or seek assistance from management to meet the project committed timelines.
Lead the implementation entirely and close out on the client post golive with hand holding the client to the support team.
Generate Change Requests wherever it is applicable and genuinely try for additional revenues where it could benefit the client.
Deliver client requirements and expectations within the agreed project timeline and make sure all the objectives that are captured in the SOW are achieved with exceptional quality.
Ensure that all the supporting teams such as PE Support Annuities Rules Paralegal teams are utilized in case of need for any implementation as per the agreement.
Engage and/or contribute to minimum 3 process improvement initiatives that enables project delivery and seamless client support.
Limit functional bugs to a set percentage for every implementation into Production.
Communicate with client and management upfront about any mismatch in terms of the client requirement which may impact the project schedule.
Maintain and provide the relevant data for project status and progress whenever management requests for it.
To train self and the team members on the Implementation process and on client data validation
Handson experience in Project Management using any tool and in activities such as Project estimation planning costing team timesheet maintenance preparing proposal RFP etc.
Good understanding of design & solution process will be added advantage.
Hands on experience in handling ;Fixed price projects & restricting scope creep and resource wastage.
Excellent verbal and written communications are a must for this role.
project management,client management,application lifecycle management,costing,planning,change management,rfp,communication,proposal preparation,design & solution process,team management,data analysis,process improvement,project estimation,implementation
MAX - Project Manager
