Associate Operations
Associate Operations
Posted on :
06-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-02-2024
Job Description
Req ID : 2510218
JOB DESCRIPTION ASSOCIATE OPERATIONS
Infinizi is offering a key position for Associates Operations and the primary requirements are mentioned
below:
Collaborating with Freelancers Most of the deliverables are outsourced to freelancing team
managed through inhouse CRM system. Hence you need to collaborate with Freelancers for
smooth delivery.
Passing on Requirements to Freelancers Sometimes there might be gap in requirements and
adhoc requirements come up from the client. Hence you need to explain the new deliverable and
clear out all possible gaps.
Collaborating with Clients This is an email level engagement with the client and it requires
answering any client queries with the help of Freelancers Forwarding solutions sorting our any
disputes and client amendments within the timeline provided.
Team Collaborating (Remote and Inhouse): Apart from gaining expertise in the key areas of
operations and client communication you are expected to work closely with the remote teams
sales team and allocation team in the company premise.
Customer Relationship Management Build and promote strong longlasting customer
relationships by partnering with them and understanding their needs
KEY SKILLS REQUIRED
Reporting Skills Reporting delays and delivered orders in a presentable and understandable
formats.
Technical Literacy (Must) File type formats Few software tools that are commonly used in the
company premise curious about new sales processes and eager to Google for new concepts.
Demonstrated ability to communicate present and influence credibly and effectively at all levels
of the organizations
Excellent Verbal telephonic conversation skills.
Excellent Writing skills in the business domain It requires email escalations resolution and
support emails.
communication,written,fluent english
Employment Type
Full Time
Company Industry
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
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