Networks Operations Consultant
Posted on :
20-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2417953
- Review and suggest potential design enhancements based on incidents’ lessons learned.
- Analyze reoccurring faults and arrange permanent fix plans.
- Set the foundation for continuous service improvement (technical improvement of the customer’s connectivity services and operational improvement of OBS support).
- Act as Technical Leader for critical major incidents and complex incidents, including interfacing with customer VP-level and vendors/supplier lead technical staff.
- Prepare/Validate Technical Root Cause Analyses to be shared with the customer.
- Communicate required LLD updates to the design team to mirror the site's operational configurations.
- Lead technical interlock with the BASF operations lead technical experts and teams.
- Oversee all operations technical team activities (incident management, operational changes, inventory, etc.).
- Identify best practices for assessing network health, and applying corrections and changes.
- Join all major transformation project meetings to ensure the operations team remains aligned with changes to the customer network.
- Assist change teams in evaluating changes' impact on critical and highly classified sites.
- Act as a technical reference for all operational teams at all levels.
Employment Type
Full Time
Department / Functional Area
System Administration / Network Administration / Security (IT Software)
Key Skills
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