IT Help Desk Support and Lighting Team Office Coordinator

At Designscapes Colorado our commitment goes beyond crafting stunning landscapes – we are dedicated to cultivating vibrant communities. As partners with our clients team members and the environment we prioritize trust over size ensuring our hardworking employees are the driving force behind our reputation as one of the region's best landscape innovators. Dive into a narrative where beauty meets purpose and discover how our passionate team transforms landscapes into enduring legacies.

Designscapes Colorado

Designscapes Colorado is a landscape design/build firm with an impressive portfolio of commercial and residential projects ranging from large community parks and streetscape design to extensive outdoor living spaces and quiet intimate gardens as well as ongoing maintenance. The breadth of our services and experience is vast but our company focuses on giving each client a customized oneonone experience. We view ourselves as partners with our clients employees community and our environment. We are a handson and clientcentric company with a warm culture – join the family!

What You Will Do

As the IT Help Desk Support and Lighting Team Office Coordinator you will play a pivotal role in a dynamic work environment balancing technology help desk support administration for the Outdoor Lighting Department and general office tasks. This role located in our beautiful Centennial Colorado office includes coordinating technology setup for new hires managing service tickets troubleshooting technology issues and overseeing the administration of the Outdoor Lighting Department from directing leads to preparing contracts and maintaining billing records. Additionally you will handle general office administration tasks including providing backup assistance to the receptionist and contributing to various projects. This role offers a diverse range of responsibilities making each day both challenging and impactful.

Key Points

• Coordinate technology setup for new hires provide ongoing IT support for existing team.
• Oversee the service ticket process and troubleshoot technology issues companywide.
• Direct leads and manage administration for the Outdoor Lighting Department.
• Handle general office tasks and provide backup assistance as needed.

Requirements

• Valid driver license and acceptable MVR preferred.
• Three (3) to five (5) Technology experience assisting IT.
• One (1) to three (3) years Administrative Experience.
• High school diploma.
• Bilingual a plus.
• Intermediate understanding of technology applications.
• Familiar with installing printers computers and technology applications.
• Client management.
• Willingness to help in a variety of programs and tasks.

Who You Are

If you're excited about contributing to a collaborative work environment have a passion for customer service taking care of both internal and external customers and showcasing your adaptability across various programs and tasks this is the perfect opportunity for you. Bilingual proficiency is a welcomed asset and the ideal candidate possesses an intermediate understanding of technology applications. Join us on a journey where your skills and enthusiasm will be pivotal in shaping the future of Designscapes Colorado.

Benefits

• $23.00 $26.00 per hour based upon skills and experience
• Medical dental vision premiums covered at 50%
• Retirement plan with company match
• 2 weeks accrued paid vacation that increases with time at the company
• 7 paid holidays
• $30k life insurance paid by employer

The above noted job description is not intended to describe in detail the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so too may the essential functions of this position.