Talent Intelligence Lead

Responsibilities :

• Identifying organizational need for new applications

• Preparing technical specification as a roadmap for software
• Implementing, testing and integrating new applications
• Performing routine application backups and upgrades
• Installing new applications upgrade and releases
• Providing instructions and training to staff when necessary
• Monitoring, recoding and responding to requests for support
• Investigating and diagnosing system faults and errors
• Resolving technical issues
• Analyzing error trends aimed at reducing/minimizing down time
• Communicating messages regarding application issues to users in a timely manner
• Liaising with application suppliers when needed to fulfil the requirements of the organization
• Scheduling and running regular tests to enhance the current application.
• Identifying and developing functionality changes
• Maintaining documentation of key databases and applications linked to them.
• Perform lead/supervisor duties as and when assigned.
• Analysis/options or feasibility research of needs and possible solutions.
• Visually map solution and present in an easy-to-understand manner to get a decision.
• Identify technology and/or business requirements.
• Gather, document and update business requirements.
• Complete detailed workflow process mapping.
• Develop testing strategies and execute test plan to mitigate deployment risk.

Qualification/ Education :

• BS in Computers Science or related subject
• Knowledge of SQL, SAS Visual Analytics, SSRS, or other reporting technology
• Exposure to and understanding of work structure/operations.

Experience :

• Overall 10+ years of experience; Minimum of 5 years experience in following areas:

• Administration, monitoring and maintenance of software infrastructures and applications.
• Oversee practices and processes to ensure integrity, safety and availability of all data and applications as part of organizations information systems.
• Ensure that the processes needed for a business to function and succeed are running smoothly.
• Technical point of contact to fix application and systems issues, usually on an immediate basis.

Remote Work :

No