Employer Active
Automate process of FOREX check and MSC Fee check and recover the excess amount claimed by the service providers. Review other processes and automate wherever possible.- Review the processes and automate wherever possible. Schedule the delivery of reports.- Negotiate with FOREX vendors for appropriate inputs of FOREX rates and delivery on daily basis.- Update FOREX table, prepare and update agency master with FOREX rates by each acquirer as and when change. Put appropriate logic for verifying FOREX rates and automate. Verify appropriateness of FX rates at source.- Update global Merchant Service Charge (MSC) Fee table, prepare and update agency master with MSC rates per acquirer as and when change. Put appropriate logic for verifying MSC rates claimed by acquirers and automate the process.- Collect and maintain CARD BINs where MSC fees are based on CARD BIN and update MSC Agency Master. Ensure all Ecommerce/CCC sales are collected/settled into QR Bank Accounts by arranging daily payment verification process between QR Reconciler reports and relevant Bank Statements. Clarify bank reconciliation outstanding as highlighted by HO Treasury.- Monitor to ensure unpaid sales exceptions are billed and collected on time and all other exceptions are investigated and cleared as per timeline.- Review SLA, KPI, and dashboard reports and determine service credit for BPO outsourced activities. Follow up with BPO for any non-compliance of SLA, and claim service credit wherever applicable as per contract.- Custodian of Internal Accounting Procedures (IAPs), and Standard Operating Procedures (SOP) for Ecommerce/CCC related processes.
Full Time