Receptionist

Responsible for the effective handling of incoming calls from both staff and customers/subcontractors.

Responsible for welcoming guests and carrying out other general reception duties

Responsible for incoming deliveries and arranging returns of equipment/kit to head office

Responsible for general office requirements such as stationary and office supplies

Assisting departments when required with general administration duties

Principal Responsibilities

• Handling incoming calls from clients suppliers and subcontractors directing them to the correct person/department in a professional manner
• Welcoming guests/visitors and notifying staff of their arrival.
• Receiving in daily post and distributing accordingly.
• Managing outgoing post requirements (including trips to post office for recorded delivery requirements)
• Monitoring and distributing emails received on group company inboxes such as the info@
• Managing and ordering stationery for the offices as required.
• Maintaining general office supplies including shopping and milk orders.
• Managing requirements for meetings such as lunch etc.
• Point of contact for photocopier supplier.
• Carry out weekly fire alarm tests (training provided).
• Admin tasks as required for Central Office teams.
• Receiving incoming deliveries and placing in stores for collections
• Arranging returns of equipment to our Head Office in Exeter
• Providing daily support for Job Close Downs

Skills:

• A high level of customer service skill used when dealing with external contacts.
• Good telephone manner and verbal communication.
• Able to deal with all staff tactfully and assertively.
• Ability to use Outlook Word and Excel.
• Ability to resolve problems.
• Able to independently plan individual workload.
• Ability to work closely with all internal teams.
• Ability to deal with change.
• Strong attention to detail.