AMI SUPERVISOR - ARABIC SPEAKER

Job purpose

The role holder is responsible for the Operations of SMOC application supervising field activities and troubleshooting with our Client and Consultants overall data management functionality and the validity intervention The role holder is also responsible for the distribution of reports as appropriate and creation of analytical reports in conjunction with other departments This includes developing of standardized regular reports clearing issues that require team management

Key Responsibilities / Tasks (but not limited to)

Oversees team of Operators performing SMOC and AMI related works ensuring correct data handling and meter/device management

Identifies diagnoses and resolves operation problems

To support in Billing monitoring and preparation this includes all preparation monitoring and corrective actions to be undertaken during billing and data collection and post billing activities)

Updates and maintains comprehensive documentation for all implemented networks

Works in cooperation with Quality Assurance and Continual Improvement section on securing and maintain the ISO / Risk Management / ISMS certification

Carriesout and ensures the compliance of all activities within the SMOC are inline with Kahramaa health and safety regulations

Receive and issue the Work Order and keeping records as per our clients requirements

Updates/corrects information in system keep record and prepare report etc regarding all kinds of data from SMOC and AMI sub systems as per clients requirements

Performs software enhancement and defect testing as a primary user of the application

Performs other tasks that may be assigned from time to time

Qualification & Experience

• Minimum year Technical Diploma / Bachelors Degree in Electrical Engineering/Telecommunication/Computer Science Engineering or related field or equivalent
• Minimum years of experience in operation and maintenance of telecom or smart metering or IoT networks and equipment
• Proficient with Headend systems and Meter data management application as advance level user Experience with Siemens EnergyIP and Siemens SIE UDIS is preferred
• Preferred SMOC vendor experience as well ie FluentGrid (FG) Resources must have experience with SMOC application Fluent Grid
• Most recent experience (at least years) in Technical field as supervision of testing installation & maintenances of all type of meters/communication measuring equipment
• Experience with RF communication for various type of smart metering/IoT devices experience with cellular and MBUS communication for smart meters is preferred
• Handon experience with telecommunication and connectivity testing equipment
• Strong experience in reporting site data analysis and field work monitoring Ability of manage technician teams and instruct them for troubleshooting and corrective actions
• Basic knowledge of IT Desktop/ windows software IP addresses LAN/WAN services Hardware troubleshooting etc
• Extensive data tracking sorting updating recording and ability to prepare all kinds of reports with appropriate format
• Experience in validating initial processes and training materials before they are published to AMI System Engineer
• Able to manage the technical analysis and produce the technical reports
• Able to communicate with customer contactors site team as required
• Able to learn the technical training handon work as required
• Able to work independently
• Must have knowledge of the safety standards rules and regulations

Vertical

Technology

Remote Work

No