HVAC Service Technician

Join the Service Team in a fast-paced environment where you can apply your current skill set while continuing to learn and expand your technical knowledge on the latest HVAC products and technologies from world-class manufacturers.

We are actively seeking an articulate, organized and skilled HVAC service technician capable of performing factory certified startup and troubleshooting for equipment sold by our sales group. We'll provide all the training necessary for you to quickly get up to speed with our products.

This would include but not limited to the following products:

• Greenheck Dedicated Outdoor Air Products (energy recovery, make up air systems)
• Intec Gas Detection Equipment
• Semi-Custom Air Handlers
• Big Ass Fans
• Antec Lab and Hospital Controls
• Danfoss Variable Frequency Drives
• TSI Room pressure Control Systems

Normal working hours are Monday through Friday. Company vehicle. NO Weekends or On Call Required. Our territory covers Eastern Massachusetts and Southern New Hampshire with occasional work in the other New England States as required.

Duties and Responsibilities

• Perform startup of equipment based on best practices, factory IOMs
• Provide detailed on-site equipment evaluations and perform the necessary work including but not limited to field modifications, warranty issues, and controls troubleshooting.
• Coordinate and confirm service appointments 48 hours prior to scheduled appointment.
• Able to effectively explain product symptoms and field conditions to factory technicians
• Provide electronic field reports to the customers, manufacturers and sales staff describing what was found, the work performed during inspections and recommendations.

Job Requirements

• Demonstrate ability to multitask with effective organizational skills with an attention to detail.
• General understanding and knowledge of selling principles
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Energetic and effective salesperson with a positive attitude that is conscientious, enthusiastic, articulate, and possesses a professional attitude to handle a fast-paced work environment.
• Perform quality work and meet deadlines without direct supervision
• Interact professionally with other employees, customers and suppliers
• Work effectively as a team member
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Able to follow established sales guidelines and procedures.

Education and Experience

• Experience servicing residential and/or commercial HVAC equipment
• OSHA Certified