Steward

RESPONSIBILITIES:

Draft and review project definition report (own the technical portion of PDR in particular)

Ensure scope of work ties in with customer requirements and can articulate technical and/or business information to relevant internal and external clients. This includes change of scope updates

Internal product training of business unit and assist relevant sales teams with technical knowledge, and ensure the technical close in engagements

Obtain and approve quotes from sub-contractor

Product and solution costing

Conduct final audits on completed installations

Responsible for change of scope

Support sales on customer engagements

Preparing CVP s (fit for purpose solution)

Troubleshooting and support of existing installations / sites / vehicles

Represent Mining and C&I interests in PPG sessions

Develop and deploy a communications strategy that will enable efficient and effective communication protocols from and to internal and external clients to, amongst other outcomes, provide timeous and effective feedback on requests or proposals

Collaborate with clients to ensure comprehensive and accurate understanding of their requirement and devise effective resolutions through innovative solutions architecture

High Calibre presentation skills, to convey architected solutions/proposals to all client levels including C-Suite clientele

Ability to influence at a C-Suite level

Adhere to good governance, risk and compliance within the within the broader Gilbarco AFS governance standards

Contribute to Pre-sales strategies to improve on Gilbarco AFS solutions capabilities

Interact with the relevant Gilbarco AFS functional unit to expedite work output

Partake in Bi-annual performance appraisals. Discuss development plans with manager and structure work in such a way that it enables for business continuity within the team by removing key person dependencies and fosters a culture of cross-skilling and knowledge sharing

Responsible for training sales and technical staff on products on a quarterly basis

Requirements

PERSONAL QUALIFICATIONS & EXPERIENCE:

Technical qualification or degree

Knowledge of CAD and/other

Business Degree

Experience/

Knowledge:

A minimum of 3 years of progressive responsible experience in a directly related area, during which technical, analysis rapport has been established as a professional.

Extensive experience in the Data, Analysis, Business Intelligence (Analysis and developer) space as Data professional.

Demonstrated Experience in Influencing and directing conversations with others through storyboard telling

Experience in Navigating known-unknowns as well as unknown-unknowns in a data trend/relationship

Product & solution knowledge (in-depth)

Understanding end to end requirements including product maintenance, reporting requirements etc.

Understanding the link between their role and the sales role and deep appreciation of how the role impacts the business meeting sales targets

All the required elements with the following:

Demonstrated experience in client engagement to elicit requirements and build a solution based on an initial vague or ambiguous requirement

Regulatory

Specific Skills

Extensive Knowledge in advanced data products

Extensive Experience in in-field technologies and solutions

Experience in Cloud technologies

Visio skills

Analytical skills

Strong interpersonal skills

Innovator

Ability to aggregate different technology platforms

Problem solver

Displays discipline and logic;

Uncovers and clearly articulates the problem that needs to be solved.

Is committed to excellence and understands how daily work impacts the customer

Highly organized and task and deadline oriented displaying intense sense of urgency

Dedicated to exceeding customer expectations

High problem solving aptitude