Home and Garden Retail Manager

• Competitive salary
  
• Bonus
  
• Pension scheme
  

• 1-2 years experience in a team leader, supervisor or manager role
  
• Will have a background in home, DIY, garden center or horticulture
  
• Will have the drive and ambition to help drive forward the growth and sales of the home and garden
  

• Work with Sales & Customer service staff to ensure all customers are served without delay, in a courteous manner and sales/returns dockets processed in line with company To work with Sales teams to achieve overall Sales targets & Effectively communicate targets and review performance with staff on an ongoing
  
• Merchandising - Ensure Shop floor is presented to the highest standards of cleanliness at all times and displays & promotional areas are refreshed regularly with innovative project and margin focused seasonal
  
• Prepare and communicate weekly work schedules and communicate to Approve weekly timesheets and holiday requests for Home & Garden Manage all absences and timekeeping issues in a timely
  
• To lead and collaborate with senior management in developing staff in terms of their Product Knowledge; Selling & Customer service skills; knowledge and understanding of Sales policies & procedures; use of EPOS system; H&S ;
  
• Formal review of staff performance on an annual basis and regular feedback on performance on an individual and team
  
• Ensure Cash desk is operated in line with company policies, procedures & security Promote and maintain Customer Loyalty and Gift card
  
• Purchasing and stock management - ensuring stock is purchased from agreed suppliers, priced and merchandised on the floor without delay and shrinkage is kept at a
  
• Through collaboration and delegation you ensure that all Health and Safety procedures are adhered to
  
• Liaise with Marketing and Brand manager to plan, execute and review Retail promotions both instore and online on a periodic
  
• Liaise with Financial Controller on all aspects of financial and operational
  
• Liaise with second branch in areas of mutual interest and
  
• Report to CEO on ongoing basis in relation to all aspects of Home & Garden
  

Requirements