Client Support Specialist
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Job Alert
You will be updated with latest job alerts via emailJobs by Experience
1-3 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Job Description
This is a remote
Client Support Specialist
.
About Remote Workmate:
We accelerate your success with our simple, direct, and transparent recruitment As experts in matching global Filipino talents with unlimited offshore job opportunities, we re able to guide you throughout your job-seeking We value your time, talent, and skills to bring out your
We guarantee you fair pay for work done and bring multiple opportunities your
About the Client:
Our client based in the United States is a property care and operations platform that help professionals coordinate, communicate, and verify detailed work, and deliver the best service experience to clients and is currently looking for an experienced and motivated Client Support Specialist
About the Role:
The client is looking for a Client Support Specialist to join their team and have immediate impact helping their clients get the most from their This individual will serve as the primary point of contact for client issues related to product performance and If you are passionate about helping customers learn and enjoy problem-solving, they d love to chat with This position is an outstanding opportunity for a smart, energetic, curious, self-motivated person who enjoys delivering results, can work independently in a fast-paced environment and has ambitious professional
Responsibilities:
Troubleshoot client issues to resolution or escalate to the appropriate
Utilize internal resources and client-facing documentation to assist in resolving issues and answering
Educate clients on how to leverage our tools to simplify their complex
Collaborate with cross-functional internal teams (Sales and Product) to turn valuable client feedback into practical product
Develop domain expertise in property care and a deep understanding of client
Qualifications:
Positive outlook, great interpersonal skills, and a roll-up-the-sleeves
Consistent client-first mentality and consultative approach to
Excellent written and oral
Strong time management and prioritization skills and
Proven ability to juggle multiple projects at one time, while maintaining sharp attention to
Comfortable working independently as an empowered contributor to the
Proficient with CRM applications and engagement
To apply, please click the link below:
Upload a Word version of your resume as well as a short cover letter (BOTH ARE REQUIRED) explaining two things: the notable achievements and skills you're most proud of, and why you're the ideal candidate for this
If you are encountering issues in attaching the documents to your job application, please send the files directly to and put in the subject line: "To Juceril Promeda: Application for (insert job title)
Home-Based Requirements:
- Fast and reliable wired internet connection of not less than 5 Mbps
- Quiet, private home office free from noise background or distractions
- Updated computer (desktop or laptop), excellent quality headset with microphone, and a working webcam
If you are looking for an exciting role without the hassle of the daily commute, then this job is perfect for you!
Bachelor s Degree in Business, with a concentration in Finance or Economics, preferred Experience in retail merchandise planning buying, wholesale, or manufacturing background is a plus and translates well to this position Advanced knowledge of financial statements and understanding of accounting terms and retail terminology Detail-oriented, able to effectively manage time, strong planning skills, and excellent analytical skills Excellent written and verbal communication skills Excellent knowledge of MS Excel operations
Employment Type
Full Time
