German Partner Advocate Frontline (B2B)

Have you always wanted to experience living and working in a new international environment? We can offer this! Move to Portugal and start experiencing one of the oldest nations in Europe get to know Portugal`s rich culture and ancient history. Experience all of this while working in a national diverse company. Not only can you expand your working experience but you can also participate in all kinds of events to get to know your co-workers better. Join the basket tournament or the quiz night!

Our customer

Our customer is one of the biggest names in software. As an MPN / CSP Frontline Partner Advocate, you support corporate clients via telephone and in writing.

• Advice and support for corporate customers with questions about products and services;
• Contact by phone (inbound) and in writing via online chat;
• Customer-oriented solution finding for all inquiries;
• Optimization of the technical equipment of the partner companies to make them available for any Equip business situation as best as possible;
• The best possible understanding of the products offered, as well as of competitive products in order to To be able to optimally explain the advantages of the end clients brand;
• Processing questions about registration as for partners, status and plan changes

• A natural team player - we believe in supporting and developing our people,
• Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers

Required skills

• Fluent in German
• B1 level of English
• Excellent communication skills
• Problem solving
• Sense of responsibility

Benefits

• Excellent benefits package
• Multilingual and excellent work environment to provide the customer service
• Extensive training
• Languages classes (for international candidates)
• Internal employee incentives
• Located in an amazing office in Lisbon with excellent transport links